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IT Operations Engineer
3 weeks ago
Company Description
Abacus.AI is the world’s first AI platform where AI, not humans, build Applied AI agents and systems at scale. Using generative AI and other novel neural net techniques, AI can build LLM apps, gen AI agents, and predictive applied AI systems at scale.
Role Description
This is a full-time role for an IT Operations Engineer at Abacus.AI. As an IT Operations Engineer, you will be responsible for day-to-day tasks such as troubleshooting, providing technical support, system administration, and managing information technology systems. This includes ensuring the stability, security, and efficiency of all IT operations within the organization. You will be responsible in supporting a global team that is remote across different time zones.
Location
Remote
Qualifications
- Bachelor’s degree in engineering or equivalent experience with IT Operations
- 2+ years professional experience in hands-on IT Operations roles, Sys Admin
- Experience with setting up and supporting PCs/Macs in a corporate environment
- Experience with end-point security on PCs/Mac including AntiVirus, Data leak prevention etc.
- Experience with Jira or similar ticketing and service management tools
- Experience with modern cloud environments: AWS/GCP/Azure
- Excellent problem-solving and communication skills
- Ability to provide technical support to internal stakeholders
- Ability to work independently and remotely
Nice to have:
- Programming/Scripting experience
- Knowledge of networking concepts: VPNs, Firewalls, ACLs
- Knowledge of IT Security Compliance standards and protocols
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