Employee Relations Manager

1 week ago

Bengaluru, India Deluxe Full time

Job Description


  • The main purpose of the Bangalore ER Manager role at Deluxe is to ensure treatment of employees is fair, respectful, and consistent with Deluxe’s culture and core values.
  • The Employee Relations Manager will provide employee relations and investigation expertise, case management, consultation and project management support.
  • The responsibilities for this role fall within both the proactive (education and prevention) and reactive (conflict management and investigations) categories.
  • The ER Manager will be responsible for providing expert level consultation, guidance and support in all matters related to employee relations.
  • These matters include management training, consultation and guidance; employee complaint review and investigations; policy development and interpretation; disability and leave accommodations; and oversight of reduction in force processes
  • Prioritization and balancing time between projects and crisis-response is a critical component for success in the position.
  • This is an individual contributor role It reports to the HR Director, People & Culture @ Bangalore.


Responsibilities:


  • Network, research, and bring new and innovative ideas on how Deluxe can create a more inclusive and engaging work environment
  • Brand and evangelize the value of an ER function; help build a culture of openness and trust
  • Work on projects and initiatives to mitigate risk
  • Create guidelines, best practices, and training's to educate employees, managers, and other members of HR on how to mitigate and properly address behavioral issues in the workplace
  • Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries
  • Maintain current and relevant knowledge in a variety of concepts, practices, procedures as well as legal updates associated with Human Resources and Employee Relations
  • Manage or participate in special projects/programs requiring ER stakeholder input, as needed
  • Lead investigations on employee relations matters and potential policy violations to evaluate and effectively address issues
  • Partner with HRBPs, Legal, and other investigative parties as required to thoroughly conduct the investigation and reach the best outcomes for our organization and employees
  • Provide guidance and support to HR community and managers on performance management and the Performance Improvement Plans


Minimum Qualifications


  • Bachelor degree or equivalent; advanced degree and legal coursework preferred
  • Minimum 8 years of global Employee Relations experience gained in either an HRBP role or Employee Relations Advisory role or equivalent experience
  • Comfortable working with any level of employee or manager; have a knack for reading a situation and navigating sensitivities in order to find creative solutions to people issues
  • Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines
  • Experience with employment Indian labor law principles, leading and executing POSH related compliance and effective risk management practices
  • Ability to think strategically about programs, processes, and people Ability to recognize, analyze and communicate strategies for issue resolution and risk analysis
  • Ability to design and create new programs and initiatives Experience in designing and delivering successful training programs is a must
  • Master user of Microsoft office, specifically PowerPoint
  • Strong written and oral communication skills; excellent public speaker
  • Able to handle confidential information in a mature and professional manner



If you are interested kindly share your updated resume to - namita.jain@bydeluxe.com

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