Vice President Network Operations

6 days ago

Gurugram, India Teleperformance Full time

Please send across your resume to "Radhika.gupta1@teleperformance.com".


Work Location: Mumbai/ Gurgaon


Yrs of Exp: 18+yrs


Position Summary: The Head of IT Network Operation & managing the enterprise network which includes operations, Engineering & architecture, Network Security, Audits & Compliance in a 24*7*365 environment. Candidate would be responsible for the implementation and operations of all technology infrastructure which includes data center, cloud Network, Firewall, network services technologies, service monitoring. Partnering with the Lead for Business Applications, this position will lead the Network team with overall responsibility for technology infrastructure planning and driving infrastructure related projects .


Key Responsibilities and Accountabilities

  • Establishes the strategic direction of the company’s information systems executes this strategy in collaboration with senior leadership.
  • Managing a diverse team member who are working in IT security, Data Network, firewall and Wi-Fi
  • Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
  • Constant focus on ensuring Network infra uptime as per internal & external SLAs
  • Managing incident and problem management for proactive and reactive incidents / alerts for appropriate resolutions and response
  • Driving Service improvement plans for improved infra stability, uptime, and user experience
  • Identifies and recommends new technologies and services that will improve efficiency, processes, and operations; reviews requests for additional services and upgrades, assessing the costs and benefits to the organization.
  • Develop enterprise standards and technology architecture and IT operations governance process.
  • Monitors and reports progress on Network projects, resource utilization, and production performance and uptime to executive leadership.
  • Provides exceptional technical and/or analytical support in identifying, analysing, and resolving problems of moderate to highly complex business communication systems.
  • Lead a team by providing guidance, coaching, and support to ensure successful project execution and achievement of targets.
  • Network Infra Engineering Projects – Infra life cycle management, refresh, Capacity planning, Service improvement plans driving improved productivity, efficiency, stability, and business experience.
  • Ability to drive complex, large scale and most critical infrastructure solutions and transitions
  • Effectively communicate the feasibility of requested deliverables and timelines to internal business and project stakeholders
  • Partner with peers to understand project portfolios and determine staffing needs for network architecture and design services and provide input to sourcing solutions for variable resource requirements.


Qualifications and Requirements

  • Bachelor's degree in computer science, information technology, or a related field
  • 18+ years of experience with Network, engineering management, and familiarity with a broad range of collaboration IT Infra technologies
  • Must have led delivery for large scale network operations functions.
  • Expertise in resolving issues around Networking, Firewall, VOIP and TDM Trunking, Gateways, Network security, Cloud based Networking, Azure Network operations and Routing & Switching
  • Experience in design/ implementation and troubleshooting of Cisco LAN-WAN, WiFi, Firewall, Cloud connect, MPLS, BGP, Large & complex routing along with Internet hosting on-prem and Cloud.
  • Setting up and managing/setting up end to end IT infrastructure solutions in India and Abroad including - Servers, Network, IP telephony, Application setup and monitoring with data center.
  • Experience in Palo Alto, Cisco Firewall & Nexus, F5, NetScaler, FortiGate, Cisco ACI, and Cisco (Routing, Switching, Firewall).
  • Basic Understanding of call centre support platforms such as CMS, IVR, CTI, and ACD Data networking.
  • Must have Call centre experience and work on large BPO
  • Experience of handling the large data centre operation, POP, colo etc.
  • Strong leadership and people management skills, with the ability to motivate and inspire a team. Proven experience in building and developing high-performing teams.
  • Familiarity with regulatory requirements, industry standards, and data protection laws related to network operations.

Professional certifications such as, JNCIA-Junos, CCNA, CCNP, ITIL, CCNA-Voice, and CCIE

  • Vice President

    2 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Genpact - Assistant Vice President - CAT Modeling

    1 month ago

    Gurugram, India GENPACT India Private Limited Full time

    Inviting applications for the role of Assistant Vice President - CAT Modelling!As the Assistant Vice President of Catastrophe Modeling, you will be responsible for leading the pricing support for Insurance and Reinsurance deals using catastrophe risk models to support strategic decision-making and risk management initiatives. This role requires a strong...

  • Vice President/Director

    1 month ago

    Gurugram, India Huntingcube Recruitment Solutions Full time

    About the role:This is a full-time role for a Vice President of Sales. The Vice President of Sales will be responsible for developing and executing sales strategies, managing key accounts, overseeing sales operations, and leading a high-performing sales team. The person will also collaborate closely with other functional teams, including but not limited to...

  • Vice President

    3 weeks ago

    Gurugram, India Havas Media Network India Full time

    Position: AVP/ VP Reporting: President/EVP Location: Bengaluru JOB SUMMARY: The role of the AVP/VP role is to be the day-to-day overseer on media issues for assigned brands, including accurate budget control and flow of media activity. The role will require to develop and maintain a strong knowledge of clients’ business and apply media understanding...

  • Vice President

    3 weeks ago

    gurugram, India Havas Media Network India Full time

    Position: AVP/ VP Reporting: President/EVP Location: Bengaluru JOB SUMMARY: The role of the AVP/VP role is to be the day-to-day overseer on media issues for assigned brands, including accurate budget control and flow of media activity. The role will require to develop and maintain a strong knowledge of clients’ business and apply media understanding...

  • Vice President

    3 months ago

    gurugram, India Havas Media Network India Full time

    Position: AVP/ VP Reporting: President/EVP Location: Mumbai/Bangalore/Gurgaon JOB SUMMARY: The role of the AVP/VP role is to be the day-to-day overseer on media issues for assigned brands, including accurate budget control and flow of media activity. The role will require to develop and maintain a strong knowledge of clients’ business and apply media...

  • Vice President

    3 months ago

    Gurugram, India Havas Media Network India Full time

    Position: AVP/ VP Reporting: President/EVP Location: Mumbai/Bangalore/Gurgaon JOB SUMMARY: The role of the AVP/VP role is to be the day-to-day overseer on media issues for assigned brands, including accurate budget control and flow of media activity. The role will require to develop and maintain a strong knowledge of clients’ business and apply media...

  • Assistant Vice President, Finance Operations

    6 months ago

    Gurugram, India HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Vice President Network Operations

    5 days ago

    Gurugram, India Teleperformance Full time

    Please send across your resume to " ". Work Location: Mumbai/ Gurgaon Yrs of Exp: 18+yrs Position Summary : The Head of IT Network Operation & managing the enterprise network which includes operations, Engineering & architecture, Network Security, Audits & Compliance in a 24*7*365 environment. Candidate would be responsible for the implementation and...

  • Vice President/ Assistant Vice President

    1 month ago

    gurugram, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Gurugram office:Vice President/ Assistant Vice President – Marsh MultinationalWe will count on you to:Strong background and in depth knowledge of Property Insurance, Project Insurance, Liability, EB and Marine Insurances.Ability to handle large to mid-size...

  • Vice President/ Assistant Vice President

    1 month ago

    gurugram, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Gurugram office: Vice President/ Assistant Vice President – Marsh Multinational We will count on you to: Strong background and in depth knowledge of Property Insurance, Project Insurance, Liability, EB and Marine Insurances. Ability to handle large to...

  • Vice President/ Assistant Vice President

    1 month ago

    Gurugram, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Gurugram office:Vice President/ Assistant Vice President – Marsh MultinationalWe will count on you to:Strong background and in depth knowledge of Property Insurance, Project Insurance, Liability, EB and Marine Insurances.Ability to handle large to mid-size...

  • Vice President/ Assistant Vice President

    1 month ago

    Gurugram, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Gurugram office: Vice President/ Assistant Vice President – Marsh Multinational We will count on you to: Strong background and in depth knowledge of Property Insurance, Project Insurance, Liability, EB and Marine Insurances. Ability to handle large to...

  • Asset Deals

    2 months ago

    Gurugram, India Asset Deals Full time

    Vice President - Sales Company Description:- Asset Deals, a renowned real estate agency in Gurugram, is dedicated to providing the best real estate services by assisting clients in finding the perfect property deals tailored to their needs.- The company focuses on long-term investments in urban areas, creating sustainable value for modern communities.- With...

  • Vice President – Transformation

    2 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Assistant Vice President

    3 weeks ago

    Gurugram, India Marsh India Full time

    We are seeking a talented individual to join our Energy & Infrastructure team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.Assistant Vice President/Vice President – Energy & InfrastructureWe will count on you to:In-Depth...

  • Assistant Vice President

    3 weeks ago

    Gurugram, India Marsh India Full time

    We are seeking a talented individual to join our Energy & Infrastructure team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.Assistant Vice President/Vice President – Energy & InfrastructureWe will count on you to:In-Depth...

  • Vice President of Global Business Development

    7 days ago

    Gurugram, India Kompella Technologies Pte. Ltd. Full time

    Company Description Kompella Technologies is an enterprise technology consulting and software development service provider. Operating out of India, Singapore and UAE we empower businesses worldwide by delivering innovative, scalable, and impactful technology solutions. We are now seeking an exceptional leader to join us as Vice President (VP) – Global...

  • Vice President, Demand Generation

    2 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Vice President Network

    1 month ago

    gurugram, India Teleperformance Full time

    "Please drop a note to ". Work Location: Mumbai/ Guragon Job Summary / Overview Position Summary : The Head of IT Network Operation & managing the enterprise network which includes operations, Engineering & architecture, Network Security, Audits & Compliance in a 24*7*365 environment. Candidate would be responsible for the implementation and operations of...