Manager Training
3 weeks ago
FUNCTIONAL/ OPERATIONAL:
- Works with the Process training asst managers training officers Line Trainers voice coaches new hires existing advisors Team managers to provide training and floor support coaching to meet the clients deliverables ie quality customer satisfaction and performance objectives
- Reviews floor statistics and provides suggestions and resolutions for maximizing customer experience and Operational metrics
- Responsible for directing asst managers and aligning training officers Line trainers to provide training to prepare advisors to meet their Performance metrics ie SLAs which in turn impacts customer retention and growth
- Taking ownership of training projects assigned including coordination of supplies equipment and training materials.
- Reviews and analyses clients training materials and recommends necessary changes to provide increased effectiveness and innovation.
- Guides administers Designs and analyses training evaluations to assess effectiveness of programs and makes changes as needed.
- Conducts audits to gauge efficacy of testing systems applications and continually updating training materials as new products processes are added
- Consistently demonstrates ability to lead the process training team to meet and exceed operational client metrics.
Critical Competencies:
- Interviewing and Assessing skills
- Taking Decisions
- Analytical Thinking
- Supports Innovation and Continuous Improvement
- Builds Collaborative Relationships
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Manager Training
4 days ago
Jaipur, Rajasthan, India TP Full timeJob Summary: The successful candidate will be responsible for providing training and floor support coaching to meet client deliverables, including quality customer satisfaction and performance objectives. Key Responsibilities: Training and Coaching: Works with Process Training Assistants, Managers, Officers, Line Trainers, Voice Coaches, New Hires, Existing...
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Assistant Manager Training
7 days ago
Jaipur, Rajasthan, India TP Full timeJob DescriptionThe Assistant Manager Sales Training - Communication Training will design, develop, and deliver communication training programs to enhance the communication skills of employees.- Conduct needs assessments to identify communication training needs within the organization.- Design and develop communication training curricula, including workshops,...
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Assistant Manager Training
7 days ago
Jaipur, Rajasthan, India TP Full timeThe Assistant Manager Sales Training - Communication Training will design, develop, and deliver communication training programs to enhance the communication skills of employees. Conduct needs assessments to identify communication training needs within the organization.Design and develop communication training curricula, including workshops, seminars, and...
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Assistant Manager Training
15 hours ago
Jaipur, Rajasthan, India TP Full timeThe Assistant Manager Sales Training - Communication Training will design, develop, and deliver communication training programs to enhance the communication skills of employees. Conduct needs assessments to identify communication training needs within the organization. Design and develop communication training curricula, including workshops, seminars, and...
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Training and Development Manager
3 days ago
Jaipur, Rajasthan, India TP Full timeAbout the RoleWe're seeking an experienced Training and Development Manager to lead our sales training initiatives. As a key member of our team, you'll be responsible for designing and delivering training programs that meet the needs of our employees.Responsibilities:Develop and implement training strategies to improve employee communication...
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Assistant Manager Training
16 hours ago
Jaipur, Rajasthan, India TP Full timeWe are looking for Assistant Training Manager(Sales) to join our team. Job Description:Designs training & test modules based on needsMaintains regular correspondence with the clients to clarify process updates and percolates it to OperationsResolves issues pertaining to process knowledge with clientsEnsures that Quality, CSAT, Resolution scores for the batch...
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Accounting Training Manager
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Training Leadership Professional
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Training and Placement Head
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Training and Placement Head
1 week ago
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Training and Placement Head
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Content Editor for Training Remote Teams
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Jaipur, Rajasthan, India Zenius Ventures LLP Full timeSummary: Zenius builds talented remote teams for businesses worldwide. As a trainer, you will facilitate training and upskilling for employees in various roles. You'll also create and update comprehensive training materials.Key Responsibilities:Research, develop and write engaging eLearning courses.Document processes and best practices.Update and improve the...
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Digital Training Lead
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Manager
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Jaipur, Rajasthan, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Manager
4 weeks ago
Jaipur, Rajasthan, India Genpact Full timeJob DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...
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Sales Training Program Manager
7 days ago
Jaipur, Rajasthan, India TP Full timeCompany OverviewTP is a leading organization in the industry, committed to providing exceptional services to our clients.
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B2B Business Development Executives
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Professional Development Manager
4 days ago
Jaipur, Rajasthan, India TP Full timeJob Summary: We are seeking a highly skilled Training and Performance Coach to join our team at TP. The successful candidate will be responsible for providing training and floor support coaching to meet client deliverables, including quality customer satisfaction and performance objectives.Key Responsibilities:Training and Coaching: Collaborate with Process...
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Hr Manager
7 days ago
Jaipur, Rajasthan, India Maharshi Badri Pharmaceutical Private Limited Full timeStrategic Planning Develop and implement HR strategies that align with the overall business strategy Ensure that HR initiatives contribute to the organization s success Foster a positive working environment by promoting corporate values and shaping a positive culture Employee Relations Bridge the gap between management and employees by addressing...
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Business Manager
1 week ago
Jaipur, Rajasthan, India Livspace Full timeA Business Manager - Design will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required trainings and design discussions.Managing Designing Projects.Managing and ensuring the productivity and work...