Salesforce CPQ Admin

3 days ago

Hyderabad, India CriticalRiver Inc. Full time

About Company :

CRITICALRIVER is a trusted digital technology consulting company with a demonstrated track record of successful technology implementations in areas such as Digital Transformation, Digital Experience Management, Digital Engagement, and Digital Engineering with 100+ Digital Transformation engagements. Founded in 2014 in the heart of Silicon Valley, currently we are working with 150+ clients Globally. Having 1000+ Global Professionals with deep technology and business background. USA, India, UAE, Qatar, Brazil, Costa Rica, Philippines, and Australia offering digitalization solutions to Fortune 500 companies.


Position: Salesforce CPQ Admin

Location: Hyderabad, India

Experience: 5+ Years

Skill: - Salesforce, CPQ Admin


Salesforce CPQ Management:

Administer and configure Salesforce CPQ to support business processes, including product configuration, pricing, discounting, and quoting.

Implement and maintain pricing rules, product bundles, quote templates, and discounting structures.

Ensure the accuracy of quotes by creating workflows, validations, and approvals within Salesforce CPQ.

Perform day-to-day maintenance, monitoring, and troubleshooting of the CPQ platform.

Customization and Optimization:

Customize CPQ solutions, including product rules, price rules, discount schedules, and contract terms.

Work with business stakeholders to gather and document requirements, translating them into functional solutions within CPQ.

Perform regular audits and optimization of the CPQ system to ensure the tool is running efficiently and scaling with business growth.

User Training and Support:

Provide ongoing support to end-users, ensuring they have the training and tools necessary to use Salesforce CPQ effectively.

Troubleshoot and resolve user issues related to CPQ functionality.

Develop and update user guides, training materials, and FAQs.

Integration and Collaboration:

Collaborate with sales, finance, product, and IT teams to align the CPQ system with business goals.

Work closely with developers and Salesforce admins to integrate CPQ with other business systems, such as ERP, billing, and customer management systems.

Participate in project teams to implement system enhancements and new features.

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