Atlassian Systems Administrator
4 weeks ago
Job Title: Atlassian Systems Administrator (Contract)
Location: Remote, India
About Us:Zenex Partners is a global human resource consulting firm dedicated to helping companies hire the right people, manage their HR functions, and expand globally. We act as a strategic partner, offering comprehensive workforce solutions to meet diverse recruitment needs.
Responsibilities:
- Provide technical support and administration for the Atlassian product suite, including Confluence, Jira Software, and Jira Service Management, along with related plugins.
- Collaborate with end users to design and implement automation rules and scripts to fulfill business requirements.
- Maintain runbooks and documentation to ensure efficient operation of systems.
- Customize workflows, issue types, fields, and screens to align with organizational needs.
- Configure dashboards and reports to provide project status and progress visibility.
- Advise users on optimizing application usage to support business processes.
- Evaluate and implement plugins and integrations to enhance system functionality.
- Participate in agile ceremonies and assist in testing and implementing upgrades.
- Work closely with IT Product Managers and Engineers on larger initiatives.
- Develop and maintain integrations with other systems, such as source control and build systems.
- Troubleshoot and resolve technical issues with internal tooling.
- Provide training and support to end-users on the use of Jira.
Skills:
- Minimum 5 years of enterprise-level experience in Jira and Confluence system administration.
- Strong knowledge of Jira and Confluence configuration, administration, and integration.
- Proficiency with Jira plugins and Atlassian Marketplace applications.
- Familiarity with business analytics tools such as EazyBI or PowerBI.
- Understanding of agile methodologies and project management workflows.
- Ability to evaluate customer requests and extract underlying requirements and use cases.
- Excellent communication and collaboration skills.
- Capability to work both independently and in a team environment.
- Clarity and conciseness in communication.
- Experience working effectively in a remote-first work environment.
Nice to Have:
- Experience with Linux operating systems.
- Basic scripting skills in Groovy, SIL, Python, or Go.
- Experience in automating EC2 or container deployments.
- Atlassian certification ACP-100 Jira Administration for Data Center and Server.
- Strong understanding of security principles.
- Experience working in highly regulated environments.
- Experience in a fast-paced, high-growth company.
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