Delivery Manager

3 days ago

Mumbai, India ClifyX Full time

Greetings from ClifyX Group


ClifyX group is an award winning IT Staffing firm formed in 1998. We have opening for Service Now Implementation Specialist, Solution Consultant Service Now, Sales Service Now, Presales Service Now, Sales, BDM, BPO Manager, US Recruiter, Team Lead, Resource Manager & Delivery Manager for Mumbai Location or working remotely.

Please response if interested or query with salary/Incentives or our Clients.

Our Incentives are recurring + Performance Bonus + Rewards and Recognition. Please response or refer if interested or query with salary/Incentives or our Clients.

What makes working at ClifyX so great? We give flexibility, listen to you, give opportunity to work in different technologies, give opportunity to work in different platform and give opportunity to grow internally. We have clear growth path for employees and proven workflow to grow each employee from recruiter to lead recruiter to Delivery Manager and Account Manager in next 5 years.

We give importance to Diversity and Inclusion where we celebrate every religious days and celebrate cultural festivals such as Diwali, Holi, Christmas, Mother’s day, Women’s day, Halloween and many others. Celebration can provide a great break of awareness. Clifyx give importance to work life balance and celebrate Happy Hours which will help to know your colleagues personally.

We have been into IT Staffing from past 18 years and currently have 185 Employees focusing in AWS, SalesForce, SAP and ServiceNow. We have strong practice in SAP and Salesforce and trying to grow now with ServiceNow. We have 14+ Employees in ServiceNow and most of them are Certified. They have experience working with ServiceNow Development, ITOM, Security, GRC, HR and Asset Management.


Job Title : Domestic Delivery Lead cum Manager

Experience: 10+ years

CTC: DOE

Location: Mumbai, Sakinaka Andheri East (onsite )


About the Role:

We are looking for a Domestic Delivery Lead cum Manager with a strong background in Contract Staffing. The ideal candidate should be experienced in handling large recruiter teams, managing client delivery & interactions, and have solid expertise in working with Implementation Partners. This is a leadership role that requires proven experience in team management, client engagement, and end-to-end delivery.

Key Responsibilities:

  • Lead, mentor, and manage a large team of recruiters to ensure the successful fulfilment of client requirements.
  • Drive end-to-end recruitment delivery for domestic staffing across multiple domains.
  • Build and maintain strong client relationships with regular interactions to ensure seamless delivery.
  • Partner with implementation partners and ensure timely closures within SLA.
  • Monitor performance metrics and take initiatives to improve team productivity & efficiency.
  • Act as a bridge between clients, internal stakeholders, and recruiters to ensure smooth operations.
  • Identify gaps, propose strategies, and implement process improvements for better delivery outcomes.

Required Skills & Experience:

  • 10+ years of overall experience in recruitment, with strong exposure to contract staffing (domestic market).
  • Proven track record of leading large recruitment teams and driving performance.
  • Strong client handling & client interaction skills.
  • Excellent understanding of implementation partner models.
  • Ability to manage multiple priorities with strong organizational & leadership skills.
  • Excellent communication, interpersonal, and problem-solving abilities.

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