Current jobs related to Cisco Infrastructure Technical Operations Manager - Bangalore Urban - EnterOne


  • Bangalore Metropolitan Area, India Cisco Full time

    About the RoleCisco is seeking a highly skilled Cloud Infrastructure Engineer Leader to join our Webex Platform and Infrastructure Engineering (WxIE) team. As a key member of our Systems Engineering team, you will be responsible for Tier 4 support of our commercial WxCCE HX, UCS, and SAN infrastructure.Key Responsibilities:Provide Tier 4 support for WxCCE...


  • Bangalore, India Cisco Full time

    Who We Are The Webex Platform and Infrastructure Engineering (Wx IE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various Web Ex collaboration services. Working within the Wx IE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and...


  • Bangalore, India Cisco Full time

    Who you'll work with Cisco Security Business Group (SBG) is at the forefront of developing solutions for addressing the security challenges of our customers. With an annual revenue exceeding $2 B, it is one of the fastest growing businesses at Cisco. As Cisco is transforming its business model purposefully to a software and recurring revenue model,...


  • Bangalore Urban, India Cisco Full time

    About the Company#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists....


  • bangalore, India Cisco Full time

    Who We AreThe Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • bangalore, India Cisco Full time

    Who We Are The Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • Bangalore, India Cisco Full time

    Who We Are The Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling....


  • bangalore, India Cisco Full time

    Who We AreThe Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • bangalore, India Cisco Full time

    Who We Are The Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • bangalore, India Cisco Full time

    Who We Are The Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • Bangalore, India Cisco Full time

    Who you'll work with Cisco Security Business Group (SBG) is at the forefront of developing solutions for addressing the security challenges of our customers. With an annual revenue exceeding $2B, it is one of the fastest growing businesses at Cisco. As Cisco is transforming its business model purposefully to a software and recurring revenue model, security...


  • bangalore, India Cisco Full time

    Who you'll work withCisco Security Business Group (SBG) is at the forefront of developing solutions for addressing the security challenges of our customers. With an annual revenue exceeding $2B, it is one of the fastest growing businesses at Cisco. As Cisco is transforming its business model purposefully to a software and recurring revenue model, security...


  • bangalore, India Cisco Full time

    Who you'll work withCisco Security Business Group (SBG) is at the forefront of developing solutions for addressing the security challenges of our customers. With an annual revenue exceeding $2B, it is one of the fastest growing businesses at Cisco. As Cisco is transforming its business model purposefully to a software and recurring revenue model, security...


  • Bangalore City, India Cisco Full time

    Who We AreThe Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • bangalore, India LTIMindtree Full time

    Experience Range: 9 to 12 years of experience Location: Bangalore, Chennai and Hyderabad Notice Period: Immediate joiners only Job Discription for Cisco-SDN-Network-Administration Mandatory skill: Routing Switching Nexus 7k and 9k MPLSF5 Big IP LTM Cisco SDWAN Cisco Viptela Cisco ACI Cisco ISE Cisco DNA Center Pulse Secure VPN Checkpoints wireless...


  • Bangalore Metropolitan Area, India Cisco Full time

    Who We AreThe Webex Platform and Infrastructure Engineering (WxIE) group operates and maintains the infrastructure (compute, storage, networking, etc.) for the various WebEx collaboration services. Working within the WxIE organization, you’ll be part of a team that supports the multitude of Webex collaboration services including meetings and calling. We...


  • Bangalore Metropolitan Area, India Cisco Full time

    Who you'll work withCisco Security Business Group (SBG) is at the forefront of developing solutions for addressing the security challenges of our customers. With an annual revenue exceeding $2B, it is one of the fastest growing businesses at Cisco. As Cisco is transforming its business model purposefully to a software and recurring revenue model, security...


  • bangalore, India LTIMindtree Full time

    Experience Range: 9 to 12 years of experienceLocation: Bangalore, Chennai and HyderabadNotice Period: Immediate joiners onlyJob Discription for Cisco-SDN-Network-AdministrationMandatory skill:Routing Switching Nexus 7k and 9k MPLSF5 Big IP LTM Cisco SDWAN Cisco Viptela Cisco ACI Cisco ISE Cisco DNA Center Pulse Secure VPN Checkpoints wireless controller and...


  • Bangalore, India Cisco Full time

    What You'll Do As a Site Reliability Engineer within the Webex Platform organization, you will work on a team that collaborates with the software development, operations, Iaa S, and incident command teams to deliver high availability cloud services to our customers. You will be accountable for ensuring 5-9’s service availability, making critical...


  • Bangalore, India DIATOZ Solutions Private Limited Full time

    Job Title: IT Infrastructure ManagerJob Summary:DIATOZ Solutions Private Limited is seeking an experienced IT Infrastructure Manager to lead the planning, implementation, and maintenance of our computer systems and networks. The ideal candidate will have a strong background in system administration, cloud computing, and network infrastructure.Key...

Cisco Infrastructure Technical Operations Manager

2 months ago


Bangalore Urban, India EnterOne Full time

Cisco Infrastructure Technical Operations Manager


About the Role

We're seeking a dynamic and experienced Technical Operations Manager to join our IT team. Proficiency in SDLAN environments and Cisco R&S. In this critical role, you'll be responsible for ensuring the smooth operation of our IT services, driving continuous improvement, and maintaining high levels of customer satisfaction.


Key Responsibilities

- Develop and manage Service Level Agreement (SLA) governance, including related metrics and KPIs

- Lead and optimize our research and assistance network to achieve operational excellence

- Monitor, measure, and report on IT service levels according to established governance models

- Foster strong relationships with business units and customers, improving communication and satisfaction

- Set specific, measurable targets for all IT services and proactively implement improvements

- Oversee incident management and drive continuous improvement programs

- Conduct service reviews, manage improvement plans, and maintain up-to-date documentation

- Lead a team in a 24/7 global support environment, collaborating with multiple stakeholders


Qualifications

- Minimum 10+ years of networking background experience

- Strong expertise in both centralized and local Cisco Networking

- Proven ability to work across various units and teams

- Experience in vetting solutions with delivery stakeholders

- ITIL v3/v4 certification (service operation)

- Proficiency in SDLAN environments


Skills & Attributes

- Excellent leadership and team management abilities

- Strong analytical and problem-solving skills

- Exceptional communication and interpersonal skills

- Ability to thrive in a fast-paced, global environment

- Proactive approach to service improvement and customer satisfaction


What We Offer

- Opportunity to work with cutting-edge technologies

- Collaborative and innovative work environment

- Professional development and growth opportunities

- Competitive salary and benefits package


Join our team and play a crucial role in shaping the future of our IT operations. If you're passionate about technology, customer service, and driving excellence, we want to hear from you


*Note: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*