IT Service Management – Analyst
2 days ago
IT Service Management – Analyst Relevant Experience: 2 – 5 years Type: Full Time Work Mode: Hybrid Salary: Competitive Salary Location: Coimbatore Industry: Banking / Fintech – Open Banking Product About Us Banfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and Mumbai). We are focused on delivering open banking technology SaaS solutions that are revolutionizing digital banking experiences globally. We are looking for a highly motivated and experienced professional to join our team as an IT Service Management - Analyst. Who will work closely with the business team and management. Responsibilities Experience in Production Support within BFSI MNCs, handling incident and support ticket triage. Hands-on experience in Incident Management and Release Coordination, including high-priority and major incidents. Ability to be hands-on when required, working with product and engineering teams for issue analysis, log review, and customer communication. Manage and resolve incidents, service requests, and change requests using Jira Service Management or ServiceNow. Ensure high availability and stability of applications with technical support teams. Own the end-to-end incident lifecycle, including escalation and stakeholder communication. Collaborate with support engineers and developers via Jira SM and GitLab for timely ticket closure. Strong understanding of SLAs and operational KPIs. Hands-on experience with Grafana, Kibana, New relic/DataDog and AWS CloudWatch for monitoring and log analysis. Jira Service Management Administration, including project setup and configuration. Manage on-call schedules and ensure 24x7 support coverage. Qualifications: Essential skills and Experience Graduate or Postgraduate degree, preferably in IT, Computer Science, or Engineering. 2+ years of experience in Production or Customer Support roles within BFSI, Fintech, or B2B environments. Hands-on experience with Jira Service Management or similar ITSM tools. ITIL v3 or v4 Foundation certification is preferred. Willingness to support 24x7 on-call rotations. Well-organised, detail-oriented, and proactive with strong ownership skills. Strong verbal and written communication skills for working with global business and IT stakeholders. Benefits Competitive Salary. 100% of CTC is Fixed. Free medical insurance for dependants, including parents (Annual cover of INR 5L) outside the CTC Flat hierarchy with an open, equitable, and inclusive work culture Hybrid work (3 days/week at the office)
-
It service management – analyst
14 hours ago
Coimbatore, India Banfico Full timeIT Service Management – Analyst- Relevant Experience: 2 – 5 years- Type: Full Time- Work Mode: Hybrid- Salary: Competitive Salary- Location: Coimbatore- Industry: Banking / Fintech – Open Banking ProductAbout UsBanfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and...
-
IT Service Management – Analyst
2 days ago
Coimbatore, India Banfico Full timeIT Service Management – Analyst Relevant Experience: 2 – 5 years Type: Full Time Work Mode: Hybrid Salary: Competitive Salary Location: Coimbatore Industry: Banking / Fintech – Open Banking Product About Us Banfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and Mumbai)....
-
IT Service Management – Analyst
2 days ago
Coimbatore, India Banfico Full timeIT Service Management – Analyst Relevant Experience: 2 – 5 years Type: Full Time Work Mode: Hybrid Salary: Competitive Salary Location: Coimbatore Industry: Banking / Fintech – Open Banking Product About Us Banfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and Mumbai)....
-
IT Service Management – Analyst
2 days ago
Coimbatore, India Banfico Full timeIT Service Management – Analyst - Relevant Experience: 2 – 5 years - Type: Full Time - Work Mode: Hybrid - Salary: Competitive Salary - Location: Coimbatore - Industry: Banking / Fintech – Open Banking Product About Us Banfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore...
-
IT Service Management – Analyst
2 days ago
Coimbatore, India Banfico Full timeIT Service Management – Analyst Relevant Experience: 2 – 5 years Type: Full Time Work Mode: Hybrid Salary: Competitive Salary Location: Coimbatore Industry: Banking / Fintech – Open Banking Product About Us Banfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and Mumbai)....
-
IT Service Management – Analyst
14 hours ago
Coimbatore, India Banfico Full timeIT Service Management – Analyst- Relevant Experience: 2 – 5 years- Type: Full Time- Work Mode: Hybrid- Salary: Competitive Salary- Location: Coimbatore- Industry: Banking / Fintech – Open Banking ProductAbout UsBanfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and...
-
IT Service Management – Analyst
2 days ago
Coimbatore, Tamil Nadu, India Banfico Full timeIT Service Management – AnalystRelevant Experience: 2 – 5 yearsType: Full TimeWork Mode: HybridSalary: Competitive SalaryLocation: CoimbatoreIndustry: Banking / Fintech – Open Banking ProductAbout UsBanfico is a product-focused fintech company headquartered in London with offices in Brazil, Saudi Arabia, Germany & India (Coimbatore and Mumbai). We are...
-
Senior Analyst
2 weeks ago
Coimbatore, Tamil Nadu, India Innocap Investment Management Full time US$ 5,50,000 - US$ 10,50,000 per yearABOUT INNOCAPInnocap is the world's leading firm of managed account platform services. With over US$100 billion in assets under management, over 500 employees and offices in five countries, we are shaping the future of alternative investments for institutional owners and allocators. Our mission is to revolutionize the asset management industry and to provide...
-
Business Analyst
2 weeks ago
Coimbatore, Tamil Nadu, India Buson Digital Service Private Limited Full time ₹ 3,00,000 per yearJob Overview:We are looking for a detail-oriented Business Analyst with experience in ERP and CRM systems to bridge the gap between clients and the technical team. The ideal candidate will be responsible for requirement gathering, process mapping, documentation, user training, and supporting successful software implementation.Key Responsibilities:Gather and...
-
Third-Party Risk Management
2 weeks ago
Coimbatore, India Wisdom Square Technologies Full timeThird-Party Risk Management (TPRM) Analyst / Senior Analyst- IMMEDIATE JOINERS ONLYExperience Level: 3–5 YearsLocation: Bengaluru, Hybrid, RemoteJob Type: Full-TimeJob SummaryWe are seeking a proactive and analytical Third-Party Risk Management (TPRM) Analyst to join our risk and compliance team. The ideal candidate will have 3-5 years of direct experience...
