Online Sales Head

4 weeks ago

Gurugram, India Nurturing Green Full time

Job Title: Online Sales Head

Location: Hybrid

Reporting To: COO (Dotted line reporting to CEO)


About Us

Nurturing Green is India’s leading gardening lifestyle brand, specializing in products that bring greenery into homes, offices, and everyday life. With a strong presence across retail, e-commerce, and quick commerce channels, we aim to make gardening accessible, stylish, and sustainable for all


Role Overview

The Online Sales Head will be responsible for leading the e-commerce and quick commerce efforts at Nurturing

Green. This role involves managing a team of account managers and operations to ensure seamless account

management, business growth, and operational efficiency across all online platforms.

The ideal candidate will have strong team management skills & a focus on achieving monthly sales

targets, ensuring smooth operations & building excellent relationships with online partners, with

negotiation & strategy development being secondary to these priorities.

This position requires flexibility and a willingness to stretch, especially during Add-Revenue-Traffic (ART) days etc. The candidate should also be comfortable working on holidays and weekends (if required) to meet business

requirements.


Key Responsibilities

Account Management

● Build and maintain strong relationships with SPOCs from e-commerce (Amazon, Flipkart, etc.) and quick

commerce platforms (Blinkit, Zepto, etc.).

● Conduct regular discussions with partners to discuss agreements, costs & operational matters.

● Negotiate and expand product portfolios on these platforms, ensuring competitive pricing.

● Resolve escalated operational issues in collaboration with the team and platform partners.


Business Development

●Identify and onboard new online partners to expand Nurturing Green’s presence.

●Develop strategies for market expansion, set up meetings, and execute growth plans.


Sales Growth

●Drive online sales growth by achieving monthly sales targets across all platforms.

●Develop promotional strategies and initiatives to boost product visibility and sales.


Operational Excellence

●Ensure smooth operations, including order fulfilment, inventory coordination, and replication of SKUs

across platforms.

●Oversee catalogue and asset creation, ensuring all products are well-represented.●

Monitor and optimize inventory levels to avoid stockouts or overstocking.

●Monitor customer reviews & ratings to assess satisfaction levels & Maintain an average customer rating of 4

stars or above.


Team Leadership

●Provide guidance, set clear KPIs, and foster a collaborative and high-performance team environment.

●Conduct regular team reviews to track progress and address challenges.


Special Sales Events & Flexibility

●Ensure readiness and execution excellence for special sales days like Prime Day, Independence Day,

Republic Day, etc.

●Work closely with platforms to maximize visibility and sales during these events.

●Be prepared to work on holidays and weekends during peak sales periods or to resolve urgent operational

issues.


Key Skills & Qualifications

●Education: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

●Experience:

○6-8 years of experience in e-commerce or quick commerce sales & account management.

○Proven track record of achieving sales targets and managing high-performing teams.

○Experience in building partnerships, negotiations and expanding online portfolios.

●Skills:

○Strong interpersonal and relationship-building abilities.

○Strong negotiation and communication skills.

○Analytical mindset with the ability to interpret data and drive data-informed decisions.

○Exceptional organizational skills to manage multiple platforms and operational tasks.

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