Head of Policy

4 weeks ago

India WhiteSlips Job Management Consultants Full time
  • Operate as a FCRC Central Function Lead - India, managing the some of the critical central functions operating under QA and EMG processes under FCRC in India.
  • Working closely with the FCR KYC QA Global RTB Head by providing support on the capacity planning and monitoring adherence to the plan
  • Expand the capacity planning process in-line with KYC QA model, across all the other sub functions in QA Globally and lead transformational initiatives to automate this process.
  • Active engagement with the Regional Leads across regions on capacity planning and India Regional Lead
  • Engagement with 2nd LOD QA team as part of the Global capacity planning and monitoring of alignment for India team.
  • As Global Lead for VRM for FCRC, monitor the VRM adherence and drive any further enhancements by collaborating with relevant Regional/Functional Leads and the central VRM team.
  • Review the BCM strategy for FCRC Globally and remediate any gaps across regions, in collaboration with respective Regional Leads and Regional BCM teams.
  • People management responsibility as a matrix manager with members supporting different processes under Central function, by collaborating with the respective functional managers.
  • Build MI capability in India through location strategy initiatives and create a Centre of Excellence model.
  • Internal/External Audit engagement, providing support to the QA & EMG management team on information request or discussions with auditors, related to central function.
  • Partner with QA, EMG & 2nd LOD QA teams to improve QA & EMG standards for Central function.
  • Support and contribute towards a continuous improvement program of work within the Central team to eliminate risk, evidencing improvements.
  • Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & EMG teams.
  • Contribute to forward looking strategy for QA & EMG including, AI, machine learning & process re-engineering
  • The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products and regulatory requirements.
  • Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate.
  • Input to Business strategy as required.
  • Communicate all changes relating to operational requirements, which impact on relevant processes and controls; ensuring understanding by the relevant target audiences.
  • Identify, analyse, and review operational readiness for any change-related activities. Define the requirements e.g. for the standardisation of processes/policies, translating the required changes for an operational environment and overview effective implementation. Assessing the risks and are responsible for risk mitigation to protect the Banks reputation.

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