Information Technology Infrastructure Deputy Manager

1 month ago


Bengaluru, India Exide Energy Solutions Ltd Full time

Job Overview:

We are seeking a highly skilled and experienced IT infra professional to join our state of the art manufacturing company who is subject matter expert of IT Infra domain.


Main Responsibilities:


IT Infra Architecture & Project Management

  • Understanding and developing the whole Data center enterprise architecture
  • Responsible for complete Manufacturing IT Infra Setup (Both OT & IT Infra)
  • Must be able to manage large and complex projects and complete program management of team
  • Responsible for working with different partners/vendors to suggest best cost effective and business efficient technology to maintain scalability and performance
  • Continuously work to improve infrastructure architecture and integration of various elements to keep environment relevant to market trends and business needs.
  • Build partnerships with Data Center Infra and Cloud Solution providers
  • Recognize the emerging technology trends and ensure Data Center / Cloud Infra are implemented to secure the ever-changing landscape
  • To stay current with technological developments happening in Industry and Responsible for complete IT Infra Life cycle Management, New Technology Acquisition or Technology Refresh as per Industry latest Standards
  • Responsible for IT Policies and Procedure creation, review and update as per latest standards


IT Operations & Support


  • Manages day to day IT operations of Datacenter Infra with a structure, process-oriented approach
  • Responsible for Operations of complete Manufacturing IT Infra Setup (Both OT & IT Infra) with industry standards availability
  • Manage MES and Industry 4.0 Infrastructure Production environments
  • Responsible for all Infra domains such as Server, storage, backup, Virtualization, Linux, Cloud Infra, Windows Server, Network, 0365, End User Assets & Support, Security Hardware & tool, Connectivity, Video Conferencing etc.
  • Continuously monitor and implement service improvement initiatives (Automate routine tasks, process improvements etc)
  • Ensure ITIL standards and process are implemented and followed
  • Maintain IT Infrastructure components at very high reliability, availability and fault tolerance
  • Proactive system performance monitoring and capacity planning
  • Responsible of Implementing incident, problem and change management process and support the service on day-to-day basis as per defined SLAs. Ensure Root cause Analysis and permanent fix for problems.
  • MIS reporting of IT operations, IT support and IT Infra.
  • Responsible for complete Vendor Management & Manage 3rd party vendors in areas (Procurement, Contract, billing, compliance, support, SLA etc)
  • Responsible for complete IT Budget Planning and Management
  • Responsible for complete IT operations, Uptime & High Availability
  • IT operations & Governance structure for all Infra Areas
  • Responsible for complete Business Continuity plan and Disaster Recovery Responsibilities


IT Security Operations and Governance:


  • Manage Major Security incidents, issues or problems
  • IT Infrastructure stability and effective cybersecurity management using proactive monitoring mechanism
  • Support the Internal IT Teams in ensuring identified Security control gaps are understood

and remediated

  • Understand key cybersecurity considerations in relation to the Applications and Infra platforms, including Cyber Security Risks & Controls
  • Perform Security Risk Assessment on IT Infrastructure, Application, Cloud and New Requirements
  • Prepare Security Risk Dashboard & Publish to Stake holders, Track Risk Remediation & Ensure Remediation
  • Ensure participation in Management forum and provide update on security posture of the organization


IT Audit & Compliance

  • Ensure Internal/External Audits are carried out as per Schedule and Coordinate with respective stake holders during Audit
  • Collect, Review and submit the evidence from teams to audit within Agreed timelines and followup post audit remediation and closures


Key Internal Interfaces

  • IT Department
  • Finance Department
  • End Users and Production Teams
  • Purchase team

External Interfaces

  • Vendors
  • Technology Partners
  • Consultants & Industry Experts
  • Standardization Organizations


DESIRED PROFILE

Education - BE/MCA in computer Science or Information Science;

Experience: 6 - 12 Years of relevant experience in IT Infra domain Role.


DESIRED SKILLS:

Functional

  • Subject Matter expert on various areas of IT Infrastructure & Security - Server, Storage, Backup, Windows Server, Virtualization, Active Directory, Database, Linux environments, 0365, SharePoint and Public cloud (Azure / AWS), Network, End User Setup, Central Service Desk, End Point Protection/EDR, NGFW, DLP, VAPT, SOC, OT Security, Encryption etc
  • Certification in VMware, Windows, Linux, CCNA, CCNP, Backup tools, ITIL etc
  • Certified AWS/Azure Architect and has experience in implementing and managing Cloud Infrastructure


Behavioral

  • Collaboration
  • Conflict Resolution
  • Time Management
  • Influence and Negotiation
  • Resilience
  • Delegation


If you are an accomplished professional with a passion for pioneering breakthroughs in the energy solutions industry, we invite you to join our team. In return, we offer a competitive compensation package, a collaborative and innovative work environment, and the opportunity to shape the future of energy solutions industry.

Apply today and become an integral part of our mission to revolutionize energy solutions



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