Senior Infrastructure Engineer
1 month ago
COMPANY OVERVIEW
Big Data Exchange (BDX), A leading Pan Asian hybrid, hyperscale and edge solutions provider with assets located in Hong Kong, Singapore, Guangzhou, Nanjing, Indonesia and expanding footprints in SEA regions.
Our hybrid ecosystem provides colocation, Enterprise Services, private cloud services, disaster recovery services, and interconnect solutions across cloud service providers, telcos, internet exchanges and major data centers.
We power digital transformations and sustainability as part of our core values to provide mission-critical infrastructure for Enterprise IT workloads. To find out more, please visit www.BDxworld.com
DUTIES AND RESPONSIBILITIES
- Possess comprehensive knowledge of Intelligent Building Management Systems (IBMS)
- Lead the BMS/Change Management (support) team effectively.
- Monitor all data center clusters across Asia (Hong Kong, Singapore, China) on the video wall.
- Proficiency in understanding and working with various BMS protocols.
- Exhibit a solid understanding of data center operations, encompassing critical systems and infrastructure.
- Efficiently identify alarms and ensure timely communication within defined Service Level Agreements (SLA).
- Collaborate with the onsite Facility Management Team (FMT) for effective coordination and execution of tasks.
- Create and maintain essential BMS-related documents for reference and auditing purposes.
- Generate comprehensive alarm reports and conduct in-depth analysis to identify patterns and trends.
- Handle incident management, including efficient ticket logging and resolution.
- Play a key role in the change management process, ensuring smooth transitions and minimal disruptions.
- Proficient in computer usage with the ability to compile and submit monthly and annual reports. Monitor and trend operational characteristics such as load, capacity, and environmental conditions.
- Advantageous to have hands-on experience with SAP systems.
- Strong oral and written communication skills. Ability to communicate intelligently and effectively with team, vendors and customers involved in BMS activity.
QUALIFICATION AND EXPERIENCE
- Graduate in any stream AND/OR Evidence of Exceptional ability for the role
- Self-started, team player, ability and desire to learn quickly.
- Ability to turn-around tasks quickly and meet strict deadlines.
- Proven experience in IBMS/BMS.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
COMPETENCY AND BEHAVIORAL SKILLS (Use “E” to denote Essential and “D” for Desirable)
E – Strategic Thinking
E – Ability to set goals and execute vision
E - Ability to work to tight deadlines and produce good quality work
E - Able to multitask to manage multiple projects
E - Confident at presenting
E - Self-motivated and resourceful; able to multi-task and focus on delivering results
E - An articulate communicator with good written communication skills
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