Relationship Manager

3 weeks ago

Mumbai, India YES BANK Full time

Core Responsibilities

▪ Provide support to the Team Leader in managing a portfolio of multinational corporate clients

▪ Preparation of credit approval/renewal memorandum, generate risk analysis reports and manage credit related covenants/exceptions.

▪ Business development in deepening existing client relationships and acquisition of new to bank clients.

▪ Monitoring the performance of the account/client (financial performance etc.) and manage day to day transactions.

▪ Undertake analysis on industries/clients/markets.

▪ Liaise with Risk/Legal/Operations on Proposals, documentation & ensure smooth delivery & execution of transactions and monitor and handle exceptions.

▪ Acquiring and servicing new clients for complete banking solutions across liabilities and assets with focus on income generation People Management or Self


Management Responsibilities

▪ Risk and Internal Control Responsibilities


KEY INTERACTIONS

Key Internal Interactions Purpose of Interaction Risk Management

▪ For coordinating on aspects related to risk management in various deals on a monthly basis to ensure adherence to risk and regulatory framework/ guidelines Legal Risk Management

▪ For coordinating and resolving any legal aspects to ensure adherence to regulatory framework and guidelines Need basis YSB/HCM

▪ For rewarding good performers. For identifying the training / leadership development requirements and the hiring needs. Product Team

▪ For all product related queries, suggestions and also for developing particular contest to drive business numbers. Key External Interactions Purpose of Interaction Clients/ Customers

▪ For understanding the financial needs of the customer to provide suitable solutions and long term relationship management by driving cross sell initiatives Dealers/ DSAs/Vendors

▪ For building and maintaining relationships and seek out new business opportunities


KNOWLEDGE & EXPERIENCE KNOWLEDGE

Minimum Qualifications

▪ Bachelor’s degree in any field

▪ Master’s degree is preferred Language Skills

▪ Written and spoken English is essential

EXPERIENCE

Years of Experience ▪ 4-7 Years as Relationship Manager in Corporate Banking Nature of Experience ▪ Prior experience in acquisition of large and mid level corporates for banking needs

▪ Experience in cross sell of multiple products across banking spectrum

▪ Prior experience and deep understanding of the market for MNC corporates in Mumbai and preferable existing client relationships / networks

▪ Significant understanding of liability products including CASA, payable receivable management, digital solutions and FX

▪ Experience in handling credit proposals and good understanding of various products/ processes is preferable

▪ Prior experience in negotiation and closure of deals independently leading to profitable outcome for the bank

▪ New Client acquisition

▪ Candidates from foreign banks with ability to work independently would be an added benefit


Competencies & Key Performance Indicators :


- Behavioral Competencies Core Competencies Competency Name Behaviors - Customer Focus

- Listens to and demonstrates an understanding of customers' stated needs

- Delivers customer value through timely and quality execution

- Develops an understanding of problems and employs existing or new methods to find solutions.

- Develops relations with key management in prospective clients and maintain good relations and follow up for longer tenors.

Professional Entrepreneurship :

- Takes proactive and constructive action at work with little or no direction from others

- Displays responsibility for problems, initiatives and tasks that lie within the domain of own role.


Drive for Results :


- Seeks to understand the rationale for key decisions and understands implications for own role/actions.

- Displays a sense of urgency to deliver outcomes as per stated timelines

- Reacts to challenges by displaying an optimistic demeanor


Influence and Impact :


- Uses simple persuasion techniques to achieve the desired result/action/commitment from others.

- Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset.


Quality Focus :


- Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work.

- Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement.


Leadership Competencies :


- Nurtures Growth - Ensures Ongoing training to direct reports

- Communication & Commitment - Clear and openly communicating goals and objectives & constant monitoring of achievement

- Attitude - Positive and focused


Technical Competencies :

- Knowledge of designated products

- Ability to understand customer behavior

- Ability to engage and communicate with Multinational Corporates Market and sector knowledge for penetrating in assigned locations

- Understanding of electronic channels used by corporates

- Conversant with MS-Office

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