Mandarin speaker
5 days ago
About Us: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the integral role that we play in helping airlines achieve their performance and service quality targets. Providing world class services, we enhance our customer airlines' reputation by projecting an image of efficiency, quality and reliability to their passengers. We place great emphasis on listening to our customers to ensure that we understand and meet all their specific requirements.Job Responsibilities: Mandarin Speaker· Provide first call resolution for all customer enquiries and OBE (online booking engine support) in Mandarin through application of technical expertise in reservations, ticket issuance and re-issuance.· Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, etc.) to ensure customer confidence, satisfaction and loyalty.· Achieve individual revenue and customer service targets to support delivery of team/departmental targets.· Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.· Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.· Maintain data protection and confidentiality for both staff and customers, ensuring attention to detail in all bookings.· Be the voice of the brand.· Support other departments as required.· Adhere to company regulatory requirements such as data protection, data privacy etcShift : Rotational ShiftTotal Working Days in a week : 5Immediate joiners preferredWork Location : Marshal Cariappa Road, Shanthala Nagar,Ashok NagarBengaluru, Karnataka -560025
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Mandarin speaker
5 days ago
Bengaluru, India dnata Travel Group Full timeAbout Us: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Mandarin speaker
3 days ago
Bengaluru, India dnata Travel Group Full timeAbout Us: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Mandarin speaker
3 days ago
Bengaluru, India dnata Travel Group Full timeAbout Us: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Mandarin speaker
3 days ago
Bengaluru, India Dnata Travel Group Full timeAbout Us: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Mandarin Speaker
5 hours ago
Bengaluru, India Whatjobs IN C2 Full timeAbout Us: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Mandarin speaker
7 days ago
Bengaluru, Karnataka, India dnata Travel Group Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout Us:At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Mandarin speaker
5 days ago
Bengaluru, India dnata Travel Group Full timeAbout Us:At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from the...
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Chinese Interpreter
1 week ago
Ashoknagar, Bengaluru, Karnataka, India Dnata Full time1. We are looking for Mandarin speakers for our contact Center. 2. The role is to handle the queries of Mandarin speaking passengers. 4. Rotational shifts 5. 5 days working and 2 weekly off 6. Comfortable to work from office. **Job Types**: Full-time, Permanent Pay: ₹868,314.94 - ₹1,030,000.00 per year **Benefits**: - Health insurance - Paid sick...
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Concierge Partner
4 days ago
Bengaluru, Karnataka, India Consilio Full time ₹ 2,50,000 - ₹ 7,50,000 per yearOverviewAbout company:Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal...
