Japanese Translator

2 weeks ago


Pune, India Fujitsu Full time
  • Primary responsibility is user support and customer service.
  • Being present and available to clients requiring assistance in executing the process Respond to questions from all emails and callers.
  • Become familiar with each client and their respective applications.
  • Learn fundamental operations of commonly used software, hardware, and other equipment.
  • Follow standard Service Desk operating procedures accurately. Become familiar with helpdesk policies and services.
  • Become familiar with the various stake holders.
  • Other duties as assigned by the Service Manager.
  • General Requirements: Fluent Japanese speaking ability (Minimum JLPT N4).
  • Need to communicate daily with Japanese customer.
  • Excellent oral and written communication skills in Japanese and English.
  • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
  • Ability to provide support over the phone; good phone skills, professional demeanour, previous customer service experience.



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