Customer Support Specialist
5 days ago
About the RoleWe are looking for a Customer Support Specialist to deliver exceptional service and ensure customer satisfaction by resolving issues efficiently. The ideal candidate will serve as the primary point of contact for customers, handling inquiries, troubleshooting problems, and providing accurate information about products or services.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or ticketing systems in a timely and professional manner.Troubleshoot product or service issues and provide effective solutions.Maintain accurate records of customer interactions and resolutions in CRM systems.Escalate complex issues to the appropriate internal teams and follow up until resolution.Gather customer feedback and share insights with product and operations teams.Maintain a positive, empathetic, and professional attitude toward customers at all times.Meet performance targets for response time, resolution rate, and customer satisfaction.Assist in creating help articles, FAQs, and user guides to enhance customer self-service.Required Skills & QualificationsBachelor’s degree in Business Administration, Communication, or a related field (preferred).Excellent communication, listening, and problem-solving skills.Proficiency in CRM software (e.g., Zendesk, Freshdesk, HubSpot, or Salesforce Service Cloud).Ability to handle multiple queries simultaneously and remain calm under pressure.Strong written and verbal English (additional languages are a plus).Preferred SkillsExperience supporting SaaS, e-commerce, or technology products.Familiarity with ticketing systems, live chat, and call center tools.Knowledge of basic technical troubleshooting.Customer-centric mindset and attention to detail.
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Customer Support Specialist
4 weeks ago
India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
3 weeks ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
3 weeks ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
2 weeks ago
India NextBigE Full time- Location: Sector 7, Noida - Joining: Immediate - Salary (CTC): 15,000-20,000 - Experience: 2 years at least - Specialty: If worked in E-Commerce and B2B It will be beneficial - Software Knowledge: EMail, WhatsApp, MS Excel Company Description NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses...
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Customer Support Specialist
1 week ago
Noida, Uttar Pradesh, , India Datability Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRequirements Join us at iZooto as our Customer Support Specialist We are looking for a Customer Support Specialist with minimum 0 -1 years of experience. To learn more about this role, Click Here.
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Customer Support Specialist
1 week ago
Chennai, India Antano & Harini Full timeJob Description Company Description Antano & Harini revolutionizes personal and professional growth through Excellence Installation Technology (EIT), enabling individuals and businesses to achieve extraordinary results rapidly. With a focus on time compression, we empower our clients to fast-track growth and align their unconscious patterns with their goals,...
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▷ High Salary: Customer Support Specialist
4 weeks ago
India TUTOADDA Full timeJob Description Role Description This is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting...
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Customer Support Specialist
5 days ago
India CareerUS Solutions Full timeAbout the Role We are looking for a Customer Support Specialist to deliver exceptional service and ensure customer satisfaction by resolving issues efficiently. The ideal candidate will serve as the primary point of contact for customers, handling inquiries, troubleshooting problems, and providing accurate information about products or services. Key...
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Customer Support Specialist
5 days ago
India CareerUS Solutions Full timeAbout the Role We are looking for a Customer Support Specialist to deliver exceptional service and ensure customer satisfaction by resolving issues efficiently. The ideal candidate will serve as the primary point of contact for customers, handling inquiries, troubleshooting problems, and providing accurate information about products or services. Key...
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Customer Support Specialist
4 days ago
India CareerUS Solutions Full timeAbout the Role We are looking for a Customer Support Specialist to deliver exceptional service and ensure customer satisfaction by resolving issues efficiently. The ideal candidate will serve as the primary point of contact for customers, handling inquiries, troubleshooting problems, and providing accurate information about products or services. Key...
