head of internal talent acquisition delivery team global capability centre

about Randstad Global Capability Center:

Randstad Global Capability Center, located in Hyderabad, India, is responsible for strategic delivery for Randstad markets and businesses globally. Through our centres of excellence of talent services, human resources, financial knowledge services, IT, and marketing, the Global Capability Center is a high growth and acceleration enabler as we become the world's most equitable and specialized talent company.

the position

As part of the Randstad HR operating model and under HR transformation project, a sizable set of Internal Talent Acquisition (ITA) support and administrative activities are being centralised under GCC HR Capability Centre. The goal is to build a centralised and operational ITA delivery support team, aligned to our global Talent CoE processes and policies to serve our in-country and specialism aligned internal HR and ITA requirements. This initiative is expected to drive pace and precision in recruitment coordination, sourcing, scheduling, compliance, documentation preparation and other end to end ITA activities depending on the market and /or global business lines. The driver for above is to take Randstad's current ITA operating model to the next level of delivery excellence to elevate process maturity and sustain the best candidate experience through continuous improvements and cost efficiencies, in collaboration and partnership with global and

in-country ITA functions.

To lead the above portfolio, we propose to hire a senior Talent Acquisition professional who will lead GCC ITA delivery vertical focusing on providing operational leadership and building the GCC ITA delivery teams. The GCC ITA delivery leader will drive ITA delivery through focused sourcing, scheduling and other ITA activities depending on the market and business lines, support a creative and compelling employer and employee value proposition globally. This role reports into the HR shared services leader in GCC Hyderabad with a matrixed line into ITA Strategy leader at Talent CoE.

priorities for the role include:

Operational excellence

● Provide operational and bespoke partnership to global business and market ITA teams for North America (NAM), South Europe (S-EU), Northern Europe (N-EU) and Asia Pacific (APAC) as well as our global business lines, global functions, Randstad Enterprise Group (REG) and Randstad Digital.

● Develop operational best practice and excellence within GCC business ITA teams

● Provide regular communication to GCC ITA teams to update them on specialism and market developments, business priorities and performance of the allocated specialisms to create a positive working environment.

● Optimise recruitment support processes for efficiency and effectiveness.

● Ensure a positive candidate experience throughout the recruitment delivery process.

● Utilise data and analytics to drive GCC ITA decisions and strategies.

● Ensure compliance with local and international hiring regulations.

● Monitor and report on recruitment metrics and KPI of the GCC ITA teams, aligned with in country or specialism ITA expectations.

● Foster a culture of diversity and inclusion in the recruitment support process, assuring diverse candidate longlists and supporting non-bias selection of candidates.

● Conduct regular audits of recruitment support processes and practices.

● Lead special projects and initiatives related to talent acquisition delivery.

● Demonstrate inspirational leadership by leading by example Candidate attraction strategies

● Work with the in-country and specialism specific ITA teams and their talent marketing team to support forward thinking and impactful strategies that improve brand awareness, enhance brand image, and ultimately progress our ambition to become an employer of choice.

● Support delivery of a global talent attraction strategy including strategic use of the careers pages, social channels and job boards.

● Support delivery of all employer brand initiatives and recruitment campaigns including global hiring events and meetups across all markets and global businesses to drive candidate engagement and boost media the employer brand.

● Build diverse candidate pools, and create initiatives to attract diverse talent

● Develop & analyse our recruitment metrics, and use knowledge, market insights and analysis to continually refine & improve the GCC talent acquisition delivery process across the whole company

● Ensure we use the latest up-to-date salary benchmarking information provided by global rewards, when supporting ITA delivery.

Recruitment methodology

● Support management of the applicant tracking system (ATS) and recruitment technology tools in line with our global tech stack offering.

● Ensure that every stakeholder has a first class experience from start to finish.

● Ensure the global hiring process is delivered at the highest of standards at all times.

● Continuously review our process to drive improvements and change especially through the use of automation tools.

● Ensure we have a diverse and inclusive sourcing process which is aligned to respect and enhanced local cultural expectations.

Job requirements

The candidate for this role will possess and/or be able to demonstrate:

● A proven track record at a senior global level in a similar industry segment. Over 15 years' Talent Acquisition leadership experience within operations and or GCC.

● Strong operational management skills and expertise in large, complex delivery roles, across multiple work-streams.

● Prior experience in the implementation of global systems for the talent acquisition group will be desirable.

● Demonstrate a high degree of cultural awareness through actions and decisions within a global team.

● A relevant graduate degree qualification.

Location

The preferred location for this role is in Hyderabad - India.

Local travel might be required.

Randstad leadership competencies

connect people - delighting people

Randstad leaders build strong customer relationships and deliver customer-centric solutions by: gaining insight into customer needs; identifying opportunities that benefit the customer; building and delivering solutions that meet customer expectations; and establishing and maintaining effective customer relationships.

resourcefulness - performing today

Randstad leaders secure and develop resources effectively and efficiently by: activating resources to get things done; orchestrating multiple activities simultaneously to accomplish goals; and applying knowledge of internal structures, processes and culture.

manages ambiguity - leading change

Randstad leaders operate effectively, even when things are not certain or the way forward is not clear by: dealing comfortably with uncertainty; handling risk effectively; deciding and acting without the full picture; remaining calm and productive when things are not clear; and dealing constructively with problems that do not have clear solutions or outcomes.

drives vision and purpose - securing the future

Randstad leaders paint a compelling picture of the vision and strategy that motivates others into action by: talking about future possibilities in a positive way; creating milestones and symbols to enact support behind the vision; articulating the vision in a relatable way; creating organization-wide energy and optimism for the future; and showing personal commitment to the vision.