Learning and Development Trainer

13 hours ago


Greater Kolkata Area, India Zeno Health Full time

Job Description:

The Training and Content Specialist will design, deliver, and manage effective training programs, focusing on performance improvement, sales strategies, and organizational processes. This role involves creating engaging content, managing learning resources, and using advanced tools to enhance learning experiences. The candidate will also serve as a key point of contact for bilingual training, with proficiency in Bengali.


Responsibilities:

 Develop and deliver training sessions for franchise CIO partners on product knowledge, sales pitches, and internal processes.

 Facilitate training programs for internal corporate teams to ensure alignment with organizational standards and objectives.

 Assess training needs through surveys, feedback, and performance metrics to create targeted and impactful training sessions.

 Create engaging and professional training materials, including PowerPoint presentations, documentation, and instructional videos.

 Develop and maintain a comprehensive library of resources for ongoing learning and reference.

 Regularly update training content to reflect process improvements, new product features, and updated corporate strategies.


Key Skills and Qualifications:

 Proven experience in training design and delivery, preferably in a franchise or corporate setting.

 Proficiency in content creation tools (e.g., Microsoft Office Suite, Canvas, video editing software).

 Strong understanding of business processes, product lifecycle, and sales strategies.

 Excellent communication and presentation skills.

 Ability to work collaboratively across departments and manage multiple projects simultaneously.

 Knowledge and use of Learning Management Systems (LMS).


Language Skills: Fluency in Bengali (reading, writing, and speaking) is essential.



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