Sourcing Lead

2 weeks ago

Bengaluru, India Infosys BPM Full time

Job Description


Team: MS Led / Supplier Led Sourcing,


Role - Infosys JL: Sourcing Lead


Education: Bachelor’s Degree/MBA. Demonstrated academic achievement with qualifications in Information Technology, Engineering, Business, Economics, Mathematics, Law or Science.


Experience:


8 to 12 years of Technology Strategic Sourcing (not transactional) experience with a focus in Software at a global company

Category Management experience with an emphasis in Software, SaaS and Hosting including but not limited to various type of Software and related services including perpetual, term, subscription, and maintenance and support

8 to 12 years of Technology Procurement and Contract Management experience for leading large-scale, complex and/or regional/global categories of spend at the enterprise level. Experience negotiating and managing contracts (MSA and Commercial) for Software, SaaS, and Hosting agreements for a global organization.

The role will be responsible for leading the charge to evaluate new suppliers, to negotiate current contracts with an emphasis on price, terms, quality, and to execute on consolidation opportunities. This individual would work closely with key stakeholders across the organizations to develop effective cost optimization strategies and implementation plans.


Behaviors & Attributes:


Independent, self-motivated leader with a proven track record of proactively identifying process efficiencies, anticipating business needs, and implementing solutions across the organization

Demonstrated ability to build strong trusted relationships with senior internal stakeholders

Communicate and set expectations with stakeholders regarding anticipated timelines, savings, contract amendments, etc.

Capable of leading sourcing teams specialized in source-to-contract work

Excellent client management skills, able to communicate to the point in a quick and effective manner, ability to summarize information

Strong negotiating skills and experience

Excellent verbal and written communication skills

Excellent presentation skills

Strong Team building skills

Deep domain knowledge in Sourcing & Procurement domain

Quantitative Analysis experience (financial or price modeling-both creation of model itself and performing the analysis from which a negotiation strategy is determined, requires comprehension of complex business objectives and a high level of attention to detail) is required

Mentoring and Coaching skills for Sourcing Specialists

Capable of thinking critically at a situation and identifying opportunities

Confident ability to priorities own work often within tight deadlines

Ability to work with international teams and overseas stakeholders with proficiency

Strong customer service orientation

Strong Leadership qualities

Results & outcome oriented

Enthusiastic and able to drive own activities


Role Activities:


Expert/proficient in Software procurement; end-to-end sourcing experience in other services categories such as Professional Services and Marketing is highly preferred

Obtain stakeholder requirements, validate current understanding of business needs including current license entitlements, license usage, and cost allocation model. This requires a comprehensive understanding of complex business objectives and a high level of attention to detail.

Create models and perform analysis to determine a negotiation strategy, comprehension of complex business objectives and maintain a high-level of attention to detail for the subcategories of spend you are responsible for

Negotiation and management of Software and SaaS contracts of varying complexity, including financial, contractual (Terms and Conditions), and commercial terms

Lead the negotiation process for Software and SaaS contracts, including engaging with suppliers, functional leaders, legal team, subject matter experts, leadership, as required.

Drive annual productivity improvements and cost savings initiatives to targeted goals within respective Sub-Categories

Provide RFx sourcing services for our clients based on predefined service levels, managing multiple simple and/or intermediate projects simultaneously

Run various sourcing activities as assigned (e.g., RFx development, NDA management, supplier communication, negotiation, draft contracts and recommendation summarization)

Gather and summarize bid requirements, prepare bid package and publish to suppliers using an eSourcing tool

Research and identify suppliers as required (i.e. supplier market analysis)

Project documentation (e.g. create project folders, spend and savings documentation/validation, status updates)

Responsible for accuracy of contractual metadata within the GTP Contract Repository for your assigned Sub-Categories

May participate in peer reviews for other team members projects and check for quality, consistency and compliance with Infosys quality methodology and client specific requirements

Perform in-depth proposal analysis draw conclusions regarding supplier selection recommendations, present back to the requestor in a concise manner

Follow the deliverable schedule for the team and ensure delivery of output within client timeframes and quality

Proactively raise any source data issues early in the process

Consistently seek process optimization & quality of service opportunities and proactively propose improvement suggestions

Be able to interpret requests and determine what is required to achieve the desired goal

Responsible for escalation management within your managed Sub-Category to address and resolve issues and quality concerns.

Present to executive leadership as necessary

Effective performance management of team of Sourcing Specialists

Manage Team SLAs and KPIs as agreed with the client

Lead Governance calls with client stakeholders

Manage client escalations and rectify service delivery issues, both from short term and long-term perspective

Proactively work on team ideation and constant process improvement as a Team Lead

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