Community Engagement

3 weeks ago

Bengaluru, India Khushi Baby Full time


Khushi Baby Association (DBA Khushi Baby) is a nonprofit organization operating in India, serving as a technical partner to health departments. Established in 2016 from a classroom project at Yale University, Khushi Baby has expanded into a 90-member organization with offices in Jaipur, Udaipur, Delhi, and Bengaluru.

Khushi Baby's primary areas of focus include digital health solutions, health program strengthening, and research & development. Its flagship digital health solution, the Community Health Integrated Platform (CHIP), has been utilized by over 70,000 community health workers and 40,000 villages, reaching 45 million beneficiaries. Among these, over 5 million individuals have been identified with high-risk health conditions and have had their health monitored at the grassroots level. The Ministry of Health and Family Welfare has allocated over 160 crore rupees (20 million USD) to support the platform's scale-up.


The platform has been instrumental in supporting various initiatives, including the Rajasthan Government's digital health census, multiple rounds of TB active case finding, vector-borne disease surveillance, smoking cessation campaigns, catch-up immunization campaigns, and the monitoring of over 300 labor rooms across the state. The system has been co-designed with input from over 200,000 hours spent in the field.


From a program perspective, Khushi Baby focuses on primary healthcare broadly, with specific projects targeting high-risk maternal health, child malnutrition, and zero-dose children, supporting on-the-ground implementation.


Khushi Baby's work is supported by philanthropic donors such as GAVI, the Skoll Foundation, the PJM Foundation, the Alwaleed Foundation, and corporate social responsibility (CSR) funding from ARM. The organization collaborates with esteemed partners including IIT-B, IIT and AIIMS Jodhpur, JPAL South Asia, Yale CarDS Lab, the Yale School of Public Health, the Public Health Foundation of India, MIT, Microsoft Research, Google Health, ARMMAN, Wadhwani AI, WHO, PATH, and the Governments of Rajasthan, Karnataka, and Maharashtra, as well as the National Health Authority.


Position Overview: Khushi Baby is seeking Call center executives/ Call Centre specialist (Community Engagement Assistant/Associate) to work closely with the Field Communication Team. This role serves as a vital link between Khushi Baby and community health workers (ASHAs, ANMs, AWWs, LHVs,), Health officials (MOICs, BPMs, BCMOs) and other key health stakeholders) to ensure the effective implementation and adaptation of our digital health platforms. The ideal candidate will facilitate communication, provide training and support, and monitor health outcomes for high-risk pregnant women, children, and caregivers.

Key Responsibilities:

  • Handle Helpline calls to assist the Community Health Workers (CHWs), including ASHAs and ANMs with the Digital Health application queries.
  • Act as a liaison between Khushi Baby and the Community Health Workers,  understanding their needs and challenges.
  • Provide training, guidance, and encouragement to health workers to effectively utilize KB digital platforms including Community Health Integrated Platform (CHIP. 
  • Conduct regular calls with High-Risk Pregnant women, children and their caregivers, drop out mothers, caregiver of drop out children and related stakeholders.
  • Undertake regular communication activities (Phone calls and WhatsApp messaging, etc.) with ASHAs, ANMs, AWWs, LHVs, MOICs, BPMs, BCMOs (key health stakeholders) for the purpose of monitoring and improving KB platforms' adherence/adaptability, monitoring health sessions, and providing feedback on health workers' performance.
  • Monitoring the performance of the district/ Block/ Sector and giving feedback to them as per their performance
  • Support and facilitate training sessions for health workers and officials.
  • Conduct recurring field visits for session monitoring and to gather insights on operational challenges and user experiences. 
  • Develop training scripts and record application videos, along with dashboard videos and occasional automated voice messages for field training purposes.
  • Support the communication team in preparing impact stories/case studies of health workers/beneficiaries through community engagement.
  • Assist in application and dashboard testing to ensure user-friendliness.
  • Share weekly/fortnightly summaries of calls and impacts with relevant team members.
  • Update Seed Data for CHIP and perform basic data analysis using Excel/Google Sheets for monitoring progress.
  • At least two field visits in a month for high-risk tracking
  • Collaborate with the communication team to prepare impact stories and case studies of health workers and beneficiaries.
  • Monitor the progress of health workers' usage of the application and provide actionable insights.

Qualification:

Required

  • Masters degree in communication or social work or other related field with specialization in Health/community health or Bachelors degree in any discipline with 2-3 years of experience working in the field of community engagement in Public Health/Hospital settings. 
  • Strong communication skills and ability to work collaboratively in a team. 
  • Work experience in the field of public health/Hospital settings (at least 6 months)
  • Language proficiency (mandatory)- 
  • Hindi and local dialect of Rajasthan for the positions in Jaipur/Udaipur (Rajasthan) 
  • Hindi and Kannada for the position in Bengaluru is mandatory (Karnataka)


Preferred 

  • Familiarity with health applications and digital platforms is a plus.
  • Experience in the public health sector, or in a call center or customer service environment, particularly in roles involving community engagement, health communication, or support services. 


Remuneration 


Remuneration offered will be between 3 to 6 LPA depending on the candidate’s experience and skill sets.




  • Regional Standards Engagement Manager

    4 weeks ago

    Greater Bengaluru Area, India UL Standards & Engagement Full time

    Job OverviewWe are seeking a highly skilled Regional Standards Engagement Manager to join our team at UL Standards & Engagement. The successful candidate will play a key role in managing regional standards partnerships and engagements to drive the adaptation of safety standards in international markets.About the RoleThis is an exciting opportunity for a...

  • Community Engagement Intern

    7 months ago

    Bengaluru, India Newton School Full time

    **ABOUT** **NEWTON SCHOOL** Come be part of a rocketship that’s creating a massive impact in the world of education! On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. Newton School aims to bridge this massive gap through...

  • Community Engagement Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Panora Full time

    About UsPanora is a dynamic company that is changing the face of DeFi. Our goal is to make DeFi accessible to everyone by providing secure, efficient, and transparent trading solutions on the Aptos blockchain. We achieve this by consolidating liquidity from various sources, offering users the best swap rates and a seamless trading experience.**Job...

  • Community Engagement Specialist

    1 month ago

    Bengaluru, Karnataka, India Swa Artisanal Syrups Full time

    Join a dynamic team at Swa Artisanal SyrupsWe are seeking an experienced Community Engagement Specialist to join our team in Whitefield, Bangalore. This is a full-time position that requires occasional travel for events.The ideal candidate will have 3+ years of experience in community development and outreach, preferably in the beverage/restaurant/F&B...

  • Community Engagement Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Panora Full time

    Role OverviewWe are seeking an experienced Community Engagement Specialist to join our team at Panora, a leading Decentralized Exchange (DEX) Aggregator on the Aptos blockchain.Salary:$80,000 - $100,000 per yearJob DescriptionThe ideal candidate will have a proven track record of growing and engaging communities in the Web3 space. As a Community Engagement...

  • Community Engagement Manager

    1 week ago

    Bengaluru, Karnataka, India Ct Full time

    About Ctruh TechnologiesWe are a leading provider of innovative 3D digital experiences, working with clients worldwide. Our goal is to deliver exceptional digital solutions and build a thriving community of 3D artists.Job RoleWe are seeking a skilled Community Manager to lead our community efforts, driving growth and engagement across multiple platforms.Main...

  • Community Engagement Specialist

    3 weeks ago

    Bengaluru, Karnataka, India FRND Full time

    Job Overview:We are seeking a highly motivated and dynamic individual to join our team as a Community Engagement Specialist. This role requires exceptional communication skills, a strong understanding of Tamil culture, and the ability to build and maintain strong relationships with users.The ideal candidate will be responsible for scaling daily Tamil active...

  • Community Engagement Specialist

    7 days ago

    Bengaluru, Karnataka, India Ct Full time

    Company Overview:Ct is a company that creates innovative 3D digital experiences, working with clients worldwide. We are seeking a skilled Community Manager to join our team and help us deliver high-quality digital solutions and foster an engaged community.Estimated Salary: $60,000 - $80,000 per yearRequirements:Minimum 3 or 3+ years in community management,...

  • Community Engagement Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Panora Full time

    About the RoleWe are looking for a skilled Community Engagement Specialist to join our team at Panora. The successful candidate will be responsible for developing and implementing community engagement strategies to foster a positive and inclusive environment among our community members.Key responsibilities include monitoring and responding to community...

  • Community Engagement Specialist

    4 weeks ago

    Bengaluru, Karnataka, India FRND Full time

    About the Role:We are seeking a highly motivated and organized Community Engagement Specialist to join our team at FRND. The ideal candidate will be responsible for building strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.Key Responsibilities:Serve as the primary point of contact...

  • Community Engagement Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Panora Full time

    Job DescriptionWe are seeking a highly skilled Community Engagement Specialist to join our team at Panora. In this role, you will be responsible for fostering a positive and inclusive community environment by promoting respectful and constructive discussions among community members.Key Responsibilities:Maintain and improve existing platforms, including bots...

  • Community Engagement Coordinator

    1 month ago

    Bengaluru, Karnataka, India Project Puthri Full time

    Company Overview:A well-established social services organization, Project Puthri, is seeking a skilled Community Engagement Coordinator to join their team. The ideal candidate will have experience in building relationships with schools and community organizations, as well as a strong understanding of education development strategies.Salary: $60,000 - $80,000...

  • Community Engagement Specialist

    4 weeks ago

    Bengaluru, Karnataka, India 2GETHR HUB PRIVATE LIMITED Full time

    Establish a thriving community at 2gethr HUB PRIVATE LIMITED by excelling as our Community Manager. This pivotal role demands exceptional interpersonal and communication skills, enabling you to build lasting relationships with members and foster a strong sense of belonging.About the Job:This position involves developing and executing strategies to grow and...

  • Community Engagement Specialist

    1 week ago

    Bengaluru, Karnataka, India Mobile Premier League Full time

    We're Mobile Premier League, India's largest Skill-based Gaming platform, and we're on a mission to revolutionize the gaming experience. As a Community Manager, you'll play a pivotal role in building a vibrant community that connects millions of gamers across categories.About the Opportunity:We're seeking an experienced Community Manager with 5+ years of...

  • Community Engagement Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Panora Full time

    Company OverviewPanora is a leading Decentralized Exchange (DEX) Aggregator on the Aptos blockchain, committed to revolutionizing the DeFi ecosystem. Our platform consolidates liquidity from various sources to provide users with the best swap rates and a seamless trading experience. Our mission is to make DeFi accessible to everyone by providing secure,...

  • Corporate Communications

    6 months ago

    Bengaluru, Karnataka, India Schbang Digital Solutions Full time

    **Job Information**: Department Name - Communication and CultureWork Experience - 1-2 yearsIndustry - MediaCity - Bangalore NorthProvince - KarnatakaCountry - IndiaPostal Code - 560001**About us**: - Schbang is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 by Harshil Karia, Sohil Karia & Akshay Gurnani.- Schbang has a...

  • Digital Community Engagement Specialist

    1 month ago

    Bengaluru, Karnataka, India Ctruh Full time

    Job Title: Digital Community Engagement SpecialistEstimated Salary: $55,000 - $80,000 per annumLocation: Bangalore, IndiaAt Ctruh Technologies, we're on the lookout for a skilled Community Manager to lead our digital community engagement efforts.Company Overview:Ctruh Technologies is a pioneering company in 3D digital experiences, working with clients...

  • Senior Community Engagement Specialist

    1 month ago

    Bengaluru, Karnataka, India Glance Full time

    About UsGlance is a pioneering consumer technology company that has revolutionized the way people interact with digital platforms. Founded in 2019, our innovative approach has enabled us to create engaging experiences for millions of users worldwide.Our MissionWe are committed to building vibrant communities that foster meaningful connections and inspire...

  • Community Manager

    3 weeks ago

    Bengaluru, Karnataka, India Glance Full time

    Glance Community ManagerWe are looking for a highly motivated and experienced Community Manager to join our team at Glance, a leading consumer technology company.About the Role:The successful candidate will be responsible for developing and executing strategies to grow our community across various platforms, enhancing member participation and engagement. Key...

  • Community Engagement Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Panora Full time

    Job DescriptionWe are seeking a highly skilled Community Manager to join our team at Panora, a leading Decentralized Exchange (DEX) Aggregator on the Aptos blockchain.Salary: $80,000 - $120,000 per year, depending on experienceJob Overview:Panora is committed to revolutionizing the DeFi ecosystem by providing secure, efficient, and transparent trading...