Senior Software Engineer – Contact Center Solutions

About the Job:- We are seeking a highly motivated and experienced Contact Center Subject Matter Expert (SME) with a proven track record in the banking and financial services industry. This role is crucial in driving the successful implementation and optimization of our contact center solutions, ensuring exceptional customer experiences and operational...

About the Job:- We are seeking a highly motivated and experienced Contact Center Subject Matter Expert (SME) with a proven track record in the banking and financial services industry. This role is crucial in driving the successful implementation and optimization of our contact center solutions, ensuring exceptional customer experiences and operational...

We're seeking a seasoned Manager or Senior Manager to lead our Customer Interaction Centre at Genpact, a global leader in professional services and solutions. You'll drive performance and customer satisfaction while championing process improvement initiatives.Key ResponsibilitiesDevelop and implement strategies to enhance overall centre performance.Align...

Company Overview">SBI Card offers a wide range of credit cards to cater to diverse customer needs, making our company a leading pure-play credit card issuer in India. At SBI Card, we believe in fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect.">About the Role">The Assistant Manager will be...

About the RoleIn this role, you will be responsible for overseeing the day-to-day operations of the contact center, ensuring efficient and effective delivery of services to our clients.Your SkillsExcellent communication skills, both written and verbal.Experience in handling contact center tools and technologies.

Brief about the Role : At Bharti Airtel we are building a digital organization with customer experience at heart of everything we do. We want to create experience benchmarks and be known world-wide for our experience standards .  We are looking for an innovative, bright, and enthusiastic individual who will be able to lead our contact center operations...

Job Title: SaaS & CRM Implementation Specialist (Contact Center & AI) Location: Gurugram - Hybrid Employment Type: Full-Time About the Role We are looking for a SaaS & CRM Implementation Specialist with hands-on experience in deploying and managing Customer Service Management platforms (e.g., Zendesk, Intercom, Kustomer) and Contact Center solutions (e.g.,...

Description Contact Centers Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more. Find your future at United We're reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us,...

About noon \Noon operates without boundaries, striving to accelerate the digital economy of the Middle East. Our ecosystem includes products and services like noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.\The role \\ As a Contact Center Quality Analyst, you will call monitor, conduct briefings, perform trend analysis, and ensure...

Unlocking Innovation at REA Cyber CityAt REA Cyber City, we're driven by a passion for innovation and a commitment to excellence. Our vision is to revolutionize the way people experience property, and we're looking for talented individuals to join us on this journey.We believe that technology has the power to transform lives, and we're dedicated to...

Job Description : Senior Software Engineer (TypeScript, Generative AI)Location : GurgaonExperience : 3+ Years We are looking for a Senior Software Engineer with expertise in TypeScript and a strong foundation in Generative AI, infrastructure management, and security. You will play a pivotal role in building and scaling our technology stack, ensuring...

Job Description : Senior Software Engineer (TypeScript, Generative AI) Location : Gurgaon Experience : 3+ Years We are looking for a Senior Software Engineer with expertise in TypeScript and a strong foundation in Generative AI, infrastructure management, and security. You will play a pivotal role in building and scaling our technology stack, ensuring...

The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking to delight our customers in every interaction they have, whether through self-serve technology and tools (e.g., chatbots), or by interacting directly with our associates. Customer Service works to offer effective, empathetic, and efficient issue resolution when...

This job is with FIS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% As the world...

Role: Senior Java Developer Primary Skills: Java, Springboot, Microservices, AKS, Docker, CI/CD pipeline, SQL Experience: - 5-9 Years Location: - Remote Notice period: - Immediate Joiner Job Overview : We are seeking a skilled and experienced Java Developer with a deep understanding of Java programming, microservices architecture, and cloud technologies to...

Role: Senior Java Developer Primary Skills: Java, Springboot, Microservices, AKS, Docker, CI/CD pipeline, SQL Experience: - 5-9 Years Location: - Remote Notice period: - Immediate Joiner Job Overview : We are seeking a skilled and experienced Java Developer with a deep understanding of Java programming, microservices architecture, and cloud technologies to...

Company Description Healthpoint Ventures is dedicated to fostering innovation in healthcare through strategic collaborations with providers, payers, and stakeholders. Our mission is to harness the power of artificial intelligence to maximize value across the healthcare ecosystem. With a seasoned global team specializing in AI product development and...

The HR Services Analyst provides the first point of contact for all employee questions related to basic payroll, benefits and human resources topics within our Global HR Service Center. This position blends a passion for customer service and knowledge of human resources to quickly and accurately respond to questions received via the phone, chat, web portal...

Company DescriptionHealthpoint Ventures is dedicated to fostering innovation in healthcare through strategic collaborations with providers, payers, and stakeholders. Our mission is to harness the power of artificial intelligence to maximize value across the healthcare ecosystem. With a seasoned global team specializing in AI product development and...

Gemini Solutions Pvt Ltd is seeking a Senior Software Development Engineer to play a key role in owning assigned products/applications, creating and maintaining automated tests, enhancing automation frameworks, and interacting with clients to ensure quality deliverables. The ideal candidate will have expert knowledge of automation using Selenium or Rest...