Office Administrator

3 days ago


Varanasi, India Tata Consultancy Services Full time

Role = Hub Admin Manager (HADM)


Required Technical Skill Set**

Graduate/MBA, exp. in Facility Management


Must-Have**


Good communication skills (written/verbal)

Strong technical knowledge of Electrical Equipment's

Experienced in Soft services facility mgmt.

Experience in Facility Operations and management

Must have managed a team

Experience in conflict management

Willing to work, learn and perform under extreme pressure

Willing to travel

Good liasoning with Police and other local Govt. departments

Aware of laws related to facility compliance and operations

Vendor Management skills

Open to take complete ownership, responsibility & accountability of assigned work

Good computer knowledge ( Microsoft xls,word, Powerpoint etc).


Responsibility of / Expectations from the Role

  • Complete ownership of managing HUB Admin activities/operation & Admin Team
  • Defining Scope and KRA’s of Team members
  • Communicate and co-ordinate with immediate management for day to day activities
  • Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
  • Monitoring and reporting of key project activities, plans and progresses
  • Managing calls and discussions
  • End to end Exam day and non exam day administrative activities management and Team coordination
  • Ensuring zero incident on Exam day related to Admin Services
  • Help in Recruitment, Training and talent development of Team Members
  • Define and deploy control and Monitoring mechanism Admin Team within HUB
  • Training and development of Admin Team within HUB
  • Ensure Standardizing of process at all Exam Venues within HUB
  • Vendor Mgmt , Support Regional Head in Finalizing of contract , Vendor invoice.
  • Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt. on need basis
  • .Central spoc for all Facility related matters within HUB
  • Ensure SLA/SLC at Exam Venues
  • Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
  • Deployment of Adhoc/Contract manpower at Exam Venue
  • Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency/BCP
  • Surprise checks at exam Venues
  • Handle crisis situation
  • Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances.
  • Conduct audit of Exam venues.
  • Any other duty assigned from time to time..


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