Client Servicing Executive
3 weeks ago
Company Description
SmartFish Designs Pvt. Ltd. is a design company with over a decade of experience in the industry. Founded by Arshad and Vishal, the company specializes in providing solutions for websites, graphics, branding, SEO, and related services. SmartFish fosters a creative environment focused on self-learning and tackling complex challenges head-on, setting it apart from competitors.
Key Responsibilities:
- Act as the primary point of contact for clients, ensuring satisfaction and retention
- Collaborate with internal teams to execute projects efficiently
- Understand client needs and offer strategic solutions to meet business goals
- Troubleshoot challenges and drive continuous improvements
- Maintain clear communication and build long-term partnerships
Qualifications
- Excellent communication and interpersonal skills
- Client relationship management and customer service skills
- Ability to multitask and prioritize tasks effectively
- Problem-solving and conflict resolution abilities
- Experience in the design or creative industry is a plus
- Bachelor's degree in Marketing, Business Administration, or a related field
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