AI & ML Engineer

2 weeks ago

Greater Chennai Area, India Sulekha Full time

About Pro-Manage


Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more. Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).


Responsibilities:


  • Design, Architect, and Develop software solutions based on suitable design patterns.
  • Adopt new and emerging technologies to provide solutions.
  • Collaborate with cross-functional teams to understand business requirements and translate them into machine learning problems.
  • Work alongside data scientists and software engineers to integrate machine learning models into production systems.
  • Identify technical issues and provide resolution.
  • Design, develop, and implement machine learning models for various business applications, including predictive analytics, recommendation systems, natural language processing, and computer vision.
  • Stay up to date with the latest advancements in AI and machine learning techniques.
  • Ensure that machine learning pipelines and systems are scalable, efficient, and robust.
  • Excellent communication and interpersonal skills.


Critical Skills:


  • Proven experience as a Machine Learning Engineer, AI Engineer, or similar role (typically 2+ years).
  • Experience writing software in Python, Scala, R, or similar.
  • Familiarity with cloud platforms like AWS, Google Cloud or Microsoft Azure for deploying models at scale.
  • Solid understanding of machine learning algorithms (supervised and unsupervised learning, deep learning, reinforcement learning, etc.)
  • Experience with data structures, algorithms, and software design.
  • Experience in using any LLM models in real-time projects.
  • Proven ability to work as part of cross-functional delivery teams in an Agile delivery environment.
  • Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience.
  • Strong problem-solving skills with the ability to think critically and creatively.
  • Ability to break down complex business problems into machine learning solutions.


Desired skills:


  • Experience with machine learning libraries and frameworks
  • Expertise in data manipulation and analysis
  • Experience with big data technologies.
  • STS (Speech to Text & Text to Speech) #ASR (Automated Speech Recognition) Engine Exposure.
  • Great OO skills, including strong design patterns knowledge.
  • Familiarity with relational databases, NoSQL.
  • Out-of-the-box thinking, and in-depth problem-solving.


Qualifications:


  • BE / Master’s in computer science or any degree.


Personal skills:


  • Result- and outcome-orientation
  • High degree of enthusiasm, dynamism, and drive to succeed
  • Capacity for hard work and perseverance
  • Maturity to collaborate with peers to achieve overall success
  • Capability to nurture and motivate direct reports to high success

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