CRM SaaS Implementation Consultant

3 weeks ago


Bengaluru, Karnataka, India Workdeft Solutions Full time

We are seeking experienced CRM SaaS Implementation Consultants to work on-site at client locations in Bangalore. The ideal candidate will have a strong background in implementing CRM or SaaS-based solutions, working closely with clients to configure, customize, and optimize their systems for business success.

Key Responsibilities:
  • Engage with clients to understand business requirements and translate them into technical configurations.
  • Lead the implementation and onboarding of CRM SaaS solutions, ensuring seamless adoption.
  • Configure workflows, integrations, and automation as per client needs.
  • Provide end-user training and post-implementation support.
  • Troubleshoot and resolve technical issues related to implementation.
  • Collaborate with internal and client-side stakeholders to ensure project success.
  • Document implementation processes, configurations, and best practices.
Requirements:
  • 3+ years of experience in implementing CRM/SaaS-based solutions.
  • Strong understanding of CRM platforms, workflows, and integrations.
  • Experience with APIs and third-party system integrations is a plus.
  • Excellent problem-solving skills and client communication.
  • Ability to manage multiple implementations simultaneously.
  • Prior experience working on-site with enterprise clients is preferred.
Benefits:
  • Opportunity to work with leading CRM SaaS clients.
  • Competitive compensation for contract-based employment.
  • Exposure to large-scale enterprise implementations.


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