Quality Analyst
4 weeks ago
The Quality Analyst is responsible for ensuring the quality and integrity of our products and services by developing and executing tests, identifying defects, and recommending improvements. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams to enhance our customer satisfaction and business performance.
Key Responsibilities:
- Develop and Implement Testing Protocols: Design, develop, and execute comprehensive test plans and test cases based on product requirements and specifications.
- Perform Testing: Conduct manual and automated testing of software applications, products, and systems to identify and document defects, inconsistencies, and areas for improvement.
- Analyze Results: Analyze test results to ensure existing functionality works as intended and identify potential areas of improvement.
- Report Defects: Document, track, and communicate defects, issues, and resolutions using bug tracking systems and software.
- Collaborate with Teams: Work closely with development, product management, and other stakeholders to understand requirements, provide feedback, and ensure high-quality deliverables.
- Ensure Compliance: Ensure that products meet the required standards and specifications by conducting regular audits and assessments.
- Continuous Improvement: Stay up-to-date with industry trends and best practices in quality assurance and testing methodologies. Recommend and implement improvements to processes and tools.
- User Acceptance Testing: Coordinate and perform user acceptance testing (UAT) with internal and external stakeholders to validate the final product before release.
- Training and Support: Provide training and support to end-users and other team members on quality assurance processes and tools.
- Documentation: Create and maintain detailed documentation of test plans, test cases, test results, and quality metrics.
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