Client Relationship Associate
3 weeks ago
Company name: Ubiquitous Beverages LLP ( Brand name - Frutta)
Company details: Ubiquitous Beverages (Brand name: FRUTTA) is a startup by alumni from Indian Institute of Management, Ahmedabad (IIMA). We help provide convenience and flexibility to corporates by aggregating speciality kitchens and provide a portfolio of categories ranging from food, healthy snacks, fresh fruit bowls, juices, milkshakes, sandwiches, desi south Indian snacks, confectioneries, savories, salads and other snacks.
Job location: Bengaluru
Role description (Reporting to Operations Head)
- Northstar: Client retention & drive additional revenue opportunities
- Visit clients on a regular basis and solicit feedback from the clients and act upon the same to deliver superior experience
- Manage post sales experience and surpass the client expectations
- Engage and retain clients with superior value creation and support
- Serve as the client ambassador with the internal teams
- Drive revenue and develop new business opportunities with existing customers
- Prepare regular reports of progress and forecasts to internal and external stakeholders
- Develop yearly calendar of special events for all clients and proactively reach out to them to solicit any additional requirements
Skill Sets required/Preferred qualifications
- Passion for food and snacks
- Strong analytical skill
- Strong communication (both verbal and written) and interpersonal skills with aptitude in building relationships with key stakeholders
- Passion to explore new opportunities and hunger to surpass the client expectations
- Self motivated and eagerness to learn
- Ability in problem-solving and relationship building
- Daily documentation & reporting
- Willingness to travel and meet clients (within Chennai)
What can you expect from us?
- A fast-paced environment to learn and grow
- High transparency in decision making
- High autonomy; freedom to take risks, to experiment, and to fail
- Market Competitive salary
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