Client Relationship Associate

3 weeks ago


Bengaluru, India Frutta - Corporate Snacking Full time

Company name: Ubiquitous Beverages LLP ( Brand name - Frutta) 


Company details: Ubiquitous Beverages (Brand name: FRUTTA) is a startup by alumni from Indian Institute of Management, Ahmedabad (IIMA). We help provide convenience and flexibility to corporates by aggregating speciality kitchens and provide a portfolio of categories ranging from food, healthy snacks, fresh fruit bowls, juices, milkshakes, sandwiches, desi south Indian snacks, confectioneries, savories, salads and other snacks.


Job location: Bengaluru 


Role description (Reporting to Operations Head)


  • Northstar: Client retention & drive additional revenue opportunities
  • Visit clients on a regular basis and solicit feedback from the clients and act upon the same to deliver superior experience
  • Manage post sales experience and surpass the client expectations
  • Engage and retain clients with superior value creation and support
  • Serve as the client ambassador with the internal teams
  • Drive revenue and develop new business opportunities with existing customers
  • Prepare regular reports of progress and forecasts to internal and external stakeholders
  • Develop yearly calendar of special events for all clients and proactively reach out to them to solicit any additional requirements


Skill Sets required/Preferred qualifications

  • Passion for food and snacks
  • Strong analytical skill
  • Strong communication (both verbal and written) and interpersonal skills with aptitude in building relationships with key stakeholders 
  • Passion to explore new opportunities and hunger to surpass the client expectations
  • Self motivated and eagerness to learn
  • Ability in problem-solving and relationship building
  • Daily documentation & reporting
  • Willingness to travel and meet clients (within Chennai)


What can you expect from us?


  • A fast-paced environment to learn and grow
  • High transparency in decision making
  • High autonomy; freedom to take risks, to experiment, and to fail
  • Market Competitive salary


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