Student Counselor

2 weeks ago


Patna, India Myonlineprep.com Full time

We are seeking a dedicated and compassionate Student Counselor to join our coaching classes as a Front Office Staff member. As a Student Counselor, you will play a pivotal role in assisting students and parents in understanding our courses and guiding them towards making informed decisions regarding their academic pursuits. This position requires excellent communication skills, empathy, and a passion for supporting students in their educational journey.


Responsibilities:


  1. Student Counseling: Provide personalized counseling sessions to students from 6th to 10th standard, addressing their academic concerns, career goals, and learning needs.
  2. Course Guidance: Assist students and parents in understanding the curriculum, teaching methodologies, and course offerings provided by the coaching classes.
  3. Enrollment Conversion: Engage with prospective students and parents to highlight the benefits of our courses, addressing any queries or objections they may have, and effectively converting inquiries into enrollments.
  4. Front Office Duties: Manage front desk operations, including greeting visitors, answering phone calls, responding to emails, and maintaining a professional and welcoming environment in the reception area.
  5. Administrative Support: Assist in administrative tasks such as maintaining student records, scheduling appointments, and coordinating with teaching staff to ensure a smooth learning experience for students.
  6. Feedback Collection: Gather feedback from students and parents to identify areas for improvement and implement necessary changes to enhance the quality of services provided.
  7. Promotional Activities: Collaborate with marketing team to organize promotional events, workshops, and orientations to attract new students and promote the coaching classes within the community.


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