Team Leader
3 weeks ago
Job Description: Manager - Student Counselling & Sales
Department: Admissions & Sales
Reports To: Director of Admissions / Regional Sales Head
Location: Trivandrum
Job Type: Full-Time
Job SummaryWe seek a dynamic, results-driven Manager - Student Counselling & Sales to lead our student recruitment efforts through aggressive sales strategies. This role combines sales leadership, strategic planning, and team management to achieve enrollment targets. You will oversee the counselling team, drive admissions growth, and ensure full control of the sales pipeline, from lead generation to conversion.
Key Responsibilities1. Sales Target Achievement- Develop and execute aggressive sales strategies to meet/exceed monthly/quarterly enrollment targets.
- Monitor team performance daily, implementing corrective actions to address gaps.
- Use consultative sales techniques to convert high-value leads, prioritizing premium programs.
- Recruit, train, and mentor student counsellors on sales techniques, product knowledge, and CRM tools.
- Conduct role-playing sessions and workshops to enhance conversion rates.
- Foster a competitive, high-performance culture with clear KPIs and incentives.
- Analyze market trends to design innovative lead-generation campaigns (digital outreach, events, referrals).
- Optimize conversion funnels through A/B testing of scripts, follow-up processes, and promotions.
- Collaborate with marketing to align campaigns with enrollment goals.
- Partner with Center Managers to align staffing, resources, and outreach efforts.
- Resolve operational bottlenecks (e.g., scheduling conflicts, resource gaps) impacting sales.
- Share best practices across locations to drive consistent performance.
- Own end-to-end sales operations: lead tracking, counselling workflows, and enrollment closure.
- Enforce compliance with SOPs and ethical sales practices.
- Audit processes regularly to identify inefficiencies and implement improvements.
- Generate detailed reports on lead conversion, team productivity, and revenue trends.
- Present actionable insights to senior leadership for strategy refinement.
- Education: Bachelor's degree in Business, Marketing, Education, or related field. MBA preferred.
- Experience: 5+ years in sales leadership, preferably in education/training sectors.
- Skills:
- Proven track record in exceeding sales targets.
- Expertise in CRM tools (e.g., Salesforce) and data analytics.
- Strong leadership, communication, and negotiation skills.
- Strategic thinker with problem-solving agility.
- Target Achievement: 100%+ of monthly/quarterly enrollment goals.
- Conversion Rate: Minimum 30% lead-to-enrollment rate.
- Team Productivity: 15+ student consultations per counsellor/week.
- Revenue Growth: Year-on-year increase in program enrollments.
- Fast-paced, target-driven setting with frequent performance reviews.
- Travel required to centers, events, and partner locations.
- Incentives tied to individual and team targets.
- Competitive salary + performance bonuses.
- Opportunity to shape the future of education access.
- Career growth in a rapidly expanding organization.
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