Service Engineer Clinical Diagnostics

4 days ago


Mumbai, India DSS Imagetech Pvt Ltd Full time

Primary Role: A Service Engineer will be responsible for installation, Maintenance, Troubleshooting, Repair, Documentation and providing Technical Support.


Job Responsibilities:

  • Experience in handling repair/maintenance of molecular Instruments.
  • Experience in the installation and maintenance of diagnostic instruments, particularly RT-PCR (Reverse Transcription Polymerase Chain Reaction) machines and automated sample extraction systems, is highly valuable for a Service Engineer in the medical field.
  • Should have experience on Pathological Instruments.
  • Relevant technical knowledge on basic electrical/Electronics.
  • Must have computer software/Hardware installation knowledge.
  • Must have computer software/Hardware installation knowledge.
  • Customer Handling experience.
  • Minimizing downtime through proactive measures is crucial for Service Engineers, especially in the context of diagnostic instruments like RT-PCR and automated sample extraction systems.
  • Making Maintenance & Service-related reports.
  • Working closely with the sales team.
  • An ability to work well under pressure.
  • Extensive travel is often a key aspect of a Service Engineer's role, especially for those servicing pathological or lab instruments


Job Specification:

  • Having a good exposure in diagnostic instruments maintenance and troubleshooting
  • Preferably from Life science/Biotech company


Qualification:

  • BE/B-Tech in Biomedical/Mechanical/Electronics.
  • Diploma Holder may also be considered with a good experience in the Diagnostics Instrument field.


Experience- 2 to 5 Years


Additional Skills

  • Positive behavior is crucial for a Service Engineer, especially in the context of maintaining and troubleshooting diagnostic instruments.
  • Customer orientation is a vital aspect in this role.
  • The ability to work under pressure is a critical skill
  • Teamwork is an essential
  • Problem-solving skills


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