IT Engineer 4

3 days ago

Bengaluru, India Cashfree Payments Full time

About Cashfree Payments:


Cashfree Payments is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for marketplaces, bank account verification API and Auto Collect -- a virtual account solution to match inbound payments to customers.

Founded by IIIT Hyderabad alumnus Akash Sinha and IIT Kharagpur graduate Reeju Datta,

www.cashfree.com is among the leading payment service providers in India processing

transactions worth USD 80 Billion annually. We have leveraged technology to lead payment

disbursals in India with more than 50% market share among payment processors. Cashfree enables more than 6,00,000 businesses with payment collections, vendor payouts, wage payouts, bulk refunds, expense reimbursements, loyalty and rewards. Apart from India, Cashfree’s products are used in eight other countries including USA, Canada and UAE. Cashfree is backed by Silicon Valley investor Y Combinator, Apis Partners, State Bank of India (SBI) and was incubated by PayPal.


Job Description :


The IT Engineer 4 is responsible for providing advanced technical leadership and support within the IT department. This role involves managing complex IT issues, implementing and maintaining advanced systems and infrastructure, and ensuring the highest level of performance and security for the company's IT environment. The IT will also mentor junior staff and collaborate with various departments to support the company’s technology needs.


Work Experience : 8 to 13 years


Key Responsibilities:


1. Advanced Technical Support:

  • Provide expert level support for complex IT issues and escalations.
  • Diagnose and resolve hardware/software network problems.
  • Lead troubleshooting and root cause analysis (RCA) for critical incidents.

2. Technical leadership

  • Design, implement, and manage advanced IT infrastructure including Single Sign On (SSO), email solutioning, DLP, network firewall, etc
  • Ensure system security & compliance standards, performance, and reliability.
  • Manage and maintain directory services and email solutions
  • Lead and manage IT projects from conception to completion
  • Coordinate with stakeholders to gather requirements and ensure project success.
  • Drive continuous improvement in IT service delivery

3. Automation and Scripting knowledge

  • Develop and maintain automation scripts to streamline and automate manual IT processes
  • Working knowledge on Powershell and Bash is mandatory

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