SERVICENOW HAM

3 days ago

Hyderabad, India Tata Consultancy Services Full time

Dear Professional,

Greetings from TATA CONSULTANCY SERVICES LIMITED


Thank you for exploring career opportunities with Asia's largest IT company

Exciting # Job Opportunities for # Experienced Professionals


TCS is hiring SERVICENOW HAM


ServiceNow Hardware Asset Management (HAM Pro)


Role: Senior Developer/Architect


Total Experience Range: 6- 12 years


Mode of Interview: ONLINE


Location - HYDERABAD/PAN INDIA


Job Description

Primary Responsibilities:

  • Lead HAM lifecycle setup: request, procurement, receipt, deployment, disposal
  • Configure asset models, asset workflows, and inventory management
  • Integrate HAM with CMDB, Procurement and Discovery tools
  • Implement data normalization, reconciliation and audits
  • Define roles, asset states, SLAs, and hardware catalog items
  • Develop reports, dashboards and ensure data integrity


Primary Skills (Must-Have):

  • Strong experience in HAM module implementation (OOB)
  • ServiceNow scripting (Business Rules, Flow Designer)
  • CMDB integration and asset discovery process
  • Lifecycle state model, Asset Repository, and normalization rules

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