Software Engineer – ServiceNow ITSM

2 weeks ago

Bengaluru, India Tata Consultancy Services Full time

Greetings from Tata Consultancy Services


Role : Software Engineer – ServiceNow ITSM

Exp: 7+ Years

Location: Bangalore


Key Responsibilities:

Technical Leadership & Mentorship

  • Serve as a technical expert and mentor within the team, setting direction and making key architectural decisions.
  • Lead by example in designing and implementing robust, scalable software solutions.
  • Promote best practices in software engineering, including code quality, testing, and documentation.

Project Delivery & Collaboration

  • Partner with engineering managers to ensure timely delivery of high-quality software aligned with business priorities.
  • Collaborate with cross-functional teams to define goals, prioritise work, and manage stakeholder expectations.
  • Communicate effectively with technical and non-technical stakeholders across the organisation.

Team Culture & Continuous Improvement

  • Foster a positive, inclusive team culture that values collaboration, innovation, and learning.
  • Refine engineering practices and drive continuous improvement across the team.
  • Regularly report on team health, project status, and identify areas for growth and support.


Basic Qualifications

  • Minimum 5 years of software engineering experience.
  • Proven ability to lead and mentor other engineers.
  • Strong problem-solving skills and ability to implement effective solutions.
  • Proficiency in multiple programming languages and technologies.
  • Excellent communication skills with both technical and non-technical audiences.
  • Passion for software engineering and continuous learning.


Preferred Qualifications

  • Strong proficiency in Node.js, Glide Script, Jelly, and AngularJS.
  • Experience with ServiceNow platform development and ServiceNow Studio.
  • ServiceNow Certified Application Developer (CAD).
  • Familiarity with relational databases (e.g., PostgreSQL, MySQL).
  • Experience with DevOps practices, including CI/CD pipelines.
  • Understanding of software design patterns and scalable architecture.
  • Experience with agile methodologies such as Scrum or Kanban.

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