ServiceNow SME

3 weeks ago

Hyderabad, India Mergen IT | Your Trusted ServiceNow Partner Full time

Skills: ServiceNow Senior Consultant, IRM/GRC, (P&C, Risk, Adv Risk, Audit, VRM, VM, BCM, RCM, OpRes, Privacy, ESG, Accelerators), Workflow, Flow Designer, Configure and manage GRC/IRM Workspace, OOB Scripting, XML and structural programming concepts, Agile methodology


Responsibilities Include:


  • Working knowledge of cloud scripting languages like JavaScript, JSON, Portal Scripting in Angular, CSS based UX/UI design and development
  • Hands-on experience integrating ServiceNow with other internal/external systems
  • Analyze and understand the current ServiceNow implementation, including workflows, configurations, and integrations, to identify areas of improvement.
  • Provide expert recommendations on best practices for process enhancements and optimizing ServiceNow functionalities to meet business objectives.
  • Design and develop new ServiceNow forms and workflows for infrastructure provisioning, ensuring user-friendly interfaces and efficient backend processes.
  • Implement and configure ServiceNow integrations with other IT systems and business applications to streamline operations and data flow.
  • Collaborate with IT and business stakeholders to gather requirements, define project scopes, and set expectations for ServiceNow enhancements and new features.
  • Lead the development and execution of testing plans to ensure new implementations and updates meet functional and performance standards.
  • Maintain up-to-date knowledge of ServiceNow capabilities, features, and best practices to leverage new technologies and methodologies for continuous improvement.
  • Ensure compliance with IT security standards, data privacy regulations, and internal governance policies within all ServiceNow developments and integrations.
  • Document all ServiceNow configurations, customizations, and integrations, maintaining clear and comprehensive records for future reference and audits.


These are for Healthcare clients, and we are looking for SME’s only who have delivered these in large scale engagements

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