Program Manager-Kolkata

1 month ago

Kolkata, India Tech Mahindra Full time

We're on the lookout for dynamic, experienced Project/Program Manager to join our Unified Support Team.


As a Project Manager you will join our Unified Support team where we strongly believe that working hard and having fun are two compatible elements.


This role has some specific regular tasks but also has many ad hoc tasks.

As a Program Manager, you drive the onboarding of new Products in line with Unified Support requirements.


You’re responsible for realizing the intended value of the investments we make. You’re the voice of the customer within the team and ultimately you ensure that we get great customer adoption and satisfaction in what we deliver.


Your team is a part of Unified Support and is focused on developing a world-class onboarding of new products into Unified Support Go To Operations processes.


Tasks include but are not limited to:

As Program Manager you will be expected to:

  • Focus on customer value
  • Plan, Schedule & Prioritize your workload
  • Run IT projects concurrently
  • Be able to act on changing requirements and priorities
  • Interact with stakeholders and report progress
  • Be a role model in words and actions
  • Be proactive, drive and take ownership
  • Be communicative and have a yes we can attitude
  • Have a quality focus
  • Experience with Jira Cloud


You are likely a seasoned Project manager looking for a new challenge with the possibility to lead and inspire.


Qualifications

To be a successful Project Manager your mindset will be the key factor, but to get even further we would like you to have a relevant academic degree (M.Sc. or B.Sc.). Bachelor’s Degree in Software Engineering, Computer Science, Information Technology or related field

  • Excellent interpersonal skills and the ability to manage multiple tasks simultaneously.
  • You have experience in leading a team and supervising small or medium sized projects.
  • You have a track record of successfully managed projects.
  • You are experienced in agile methodologies like SCRUM and familiar with Jira.


Additional Qualifications

  • PMP, PSM certifications are a plus.
  • Agile Certs are advantageous

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