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Microsoft Dynamics Consultant

2 months ago

Mumbai, India Birlasoft Full time

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.


About the Job: Looking for Microsodft D365 Consultant with the implementation experience of PSA (Project Service Automation Module).

Job Title: Microsoft D365 Consultant

Location: Hyderabad, Bangalore, Mumbai, Noida, Chennai and Pune


Experience: 6+ Years


Key Responsibilities:

· Proficient in Dynamics CRM customization and configuration, demonstrating a comprehensive understanding of the overall technical architecture.

· Expertise in the functional and technical aspects of Dynamics CRM solutions, with a specific emphasis on Project Service Automation.

·Providing support for deployed applications and familiarity with Problem management, incident management, and RCA methodologies.

· Hands-on experience in D365 Customer Service and Field Service modules, complemented by Omni-Channel integrations.

· Proficient in various versions of .NET Framework, C# programming, Dynamics CRM SDK, SQL Server, SSIS, or SSRS.

·Working experience on the Power Platform, showcasing the creation of model-driven apps, flows, and canvas apps.

·Strong communication skills, with the ability to independently liaise with stakeholders.

·Essential experience working on AMS projects, coupled with excellent troubleshooting skills.


Become a part of #birlasoft family Let's talk - Please send your profile to roveena.thakur@birlasoft.com