Technology & Automation Analyst

2 days ago

Mohali district, India Greystar Full time

The Technology & Automation Analyst (TAA) designs, develops, and maintains technology solutions that improve operational efficiency and enable data‑driven decision‑making. Blending data analysis, automation, and AI expertise, the TAA integrates multiple platforms within a Microsoft‑centric environment and creates dashboards, reports, and KPIs that provide clear, actionable insights across USPM.

Key Responsibilities


  • Good understanding of APIs and specifically Microsoft Graph APIs
  • Design and implement automations across Power Automate, Power BI, SharePoint, and third‑party systems.
  • Oversee upkeep, monitoring, and optimization of automations to ensure reliability.
  • Build, deploy, and maintain AI agents and chatbots that streamline workflows and enhance user engagement.
  • Integrate AI tools to elevate user experience and reduce manual effort.
  • Develop and maintain visual dashboards and KPI scorecards that communicate performance.
  • Produce client‑specific property reports (A–D grading) and supplier spend dashboards
  • Monitor and refine existing automations, integrations, and AI agents.
  • Develop before/after benchmarking to quantify impact of portfolio reviews.


Qualifications


  • Bachelor’s degree in IT, Computer Science, Data Analytics, or related field (or equivalentexperience).
  • Proficiency with Microsoft 365 (Power Automate, Power BI, Excel, SharePoint).
  • Total experience > 6 years (preferred > 8 years)
  • Hands-on experience on SQL and writing stored procedures
  • Strong analytical/problem‑solving skills with ability to present insights to non‑technical audiences.
  • Excellent organizational and communicationskills.
  • Working experience on C#.NET and Python (C# mandatory and Python knowledge will be a bonus)

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