Technical Program Manager

2 months ago

Pune, India e-Zest Solutions Full time

Primary responsibilities and duties:

Engage with business stakeholders in Marketing, Sales Development, Customer Support and Development teams to yield complete program implementation plans, timelines and ensure requirements are translated into an actionable roadmap and backlog ready for prioritization into appropriate value streams (development streams.)

Propose, plan, and implement new features, integrations, and capabilities, including facilitating the adoption of these new experiences (training, enablement, authoring, etc).

Maximize value produced by the Development teams by prioritizing and balancing trade-offs to maintain ROI / quality. Own and nurture the vision for your areas of responsibility, ensuring strategic alignment.

Manage Sprint intake process

Manage cross-team dependencies, risks, and inform decision makers of appropriate trade-offs against development effort and return on investment.

Obsessively monitor performance and continuously report out on project health and indicators for success with stakeholders throughout the project life cycle.

Proactively identify and resolve issues that block or reduce the team’s ability to meet business goals.

Drive effective collaboration, communication, and commitment across multiple groups with competing priorities.

Assist in managing, improving, and enforcing effective processes and policies for project intake and management

Participate in Agile ceremonies.

Create and maintain internal user documentation, including supporting business logic and operational workflows.

Requirements:

Bachelor’s or Master’s degree in Computer Engineering, Computer Science, IT-related discipline or equivalent experience

5+ years in a technical project/program management role with proven ability to work effectively with all organizational levels.

Technical knowledge in system management, enterprise Content Management System, multi-tier web tools/applications and other enterprise tools

Demonstrated ability to manage complex software/hardware projects, utilizing agile methodologies such as Scrum/Kanban and agile project management tools

Proven success of influencing and developing productive working relationships with resources and internal or external customers

Technical and business skills to understand, test, and challenge statements and assumptions working with respective technology owners.

Understand technical implementation at the architecture level and propose technical alternatives when vital. Ask questions that clarify priorities and push the team to be highly effective.

Ability to drive projects with many cross-dependencies between independent teams and deliver results that are coherent and broadly supported

Excellent cross-organizational verbal and written communication skills to provide status and manage expectations

Reads basic code constructs, understands and identifies estimates of effort to complete engineering workstreams (nice to have)

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