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Successfactor Systems Integration Specialist

4 months ago

Pune, India _VOIS Full time

About _VOIS:


_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.


Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.


Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.


About _VOIS India:


In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more


Role purpose:

  • HR Data Analyst will be part of the Global Data maintenance team.
  • The global data maintenance team will work with Vodafone Group and local markets stakeholders to advise on best way to deliver changes and support in timely delivery of high profile and sensitive organisational changes and updates.
  • Global Data maintenance team will also work with local markets work process administration (WPA) teams to deliver changes to data, reorganisations etc. that have a local impact or where local teams can only support part of the change due to vertical organisation.
  • Ensuring the accuracy and consistency of HR data across all regions, including employee data, organizational structures, job information, and compensation.
  • Managing data security and privacy, ensuring compliance with internal policies and external regulations across all regions.
  • Support in testing SuccessFactors system upgrades, improvements, and integrations that impact the data structures.
  • Monitoring system performance and troubleshooting issues as they arise and working with local HR data administrators to resolve them.
  • Analyse and suggest continuous improvement projects in Global data maintenance and UK system interfaces.
  • Be responsible for the UK monthly Assessment of Service / Awareness of Forthcoming change impacting HR system landscape.
  • UK Integration Landscape Stakeholder Management- Manage escalations & provide architecture expertise & guidance.
  • Scheduling and re-scheduling of UK Interfaces
  • Responsible for UK performance of payroll interface and action on issues related to interface design.


Experience Necessary:

  • Expertise in maintenance of global and multiple entity HR data maintenance in SuccessFactors
  • Good understanding of SuccessFactors employee central data, time and attendance and integrations
  • Experience in analysing and delivering complex changes in SuccessFactors including global reorganisations.
  • Understanding of relationship between position, person and organisational data
  • Experience in changing foundation objects including any related data cleansing and updates, communicating the potential impact & risks to the local markets.
  • Delivery of global changes to SuccessFactors data based on business needs.
  • This includes changes that cannot be delivered by local WPA teams and complex organisation changes that require global access and detailed management of implications.


In Scope processes include

  • Maintain HR Foundation Objects and Dynamic Roles
  • Manage Changes to HR Foundation Objects in Success Factor including.
  • Maintain Workflow Dynamic Groups including.
  • Manage Organisation and Positions
  • Establish and Maintain Organisation Structure
  • Process global reorganisations
  • Manage Time and attendance
  • Manage holiday calendars
  • Manage UK integrations


Core competencies, knowledge and experience:

  • 6 to 8 years of service delivery experience in HR Services / Operations; with at least 2+ years in maintaining SuccessFactors global data structures in Employee Central and Employee Central Time and Attendance and integrations
  • Excellent communication skills



Must have technical / professional qualifications:

  • Employee Central (Desired)
  • SF Integrations