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ServiceNow Developer-ITOM with ITAM-5+ years
3 months ago
About the Role - ServiceNow Developer-ITOM with ITAM -5+ years
Role – Lead ServiceNow Engineer
Category – IT Services & Consulting
Experience – 5+ years of working on ServiceNow platform (ITOM/ITAM/GRC)
Location – Delhi/NCR (Preferred), Bangalore, Hyderabad
Required Skills
- ServiceNow Expertise (Hands on ITOM Suite & CMDB/CSDM is MUST): Hands-on experience of working on ServiceNow platform, at least 2 ITOM Suite modules (discovery, event management, service mapping, compliance configuration), at least 2 ITAM Suite modules (HAM, SAM, EAM, APM, CCM, Contact Management, Procurement, Licensing), Orchestration, CMDB/CSDM, Virtual Agent, Now Mobile, UI Builder, Designers, Automated Testing Framework and Performance Analytics. Any one : Discovery / Event Management / Service Mapping / Certificate Management / Service Graph Connectors / CMDB-CSDM / Agent Client Collector / Health Log Analytics / Cloud Accelerate / Metric Intelligence / Now Assist for ITOM
- Integrations (designed & implemented minimum 1 integrations): Experience in Integration Hub, Rest API, SOAP, eBonding etc. Integrating monitoring and discovery tools such as SCOM, SCCM, SolarWinds, Qualys, Dynatrace etc.
- Technical Skills: Proficiency in JavaScript, Glide API, HTML, CSS, and other relevant web technologies.
- Domain Knowledge: Familiarity with Governance, Risk and Compliance management (GRC) frameworks.
- Communication and Collaboration: Strong communication skills and the ability to collaborate effectively with business stakeholders and development teams.
- Problem-Solving: Analytical mindset and the ability to identify and solve complex technical challenges.
Technology awareness:
- Platform: ServiceNow San Diago and later releases
- Frameworks: CI-CD / CSDM,
- Database: MongoDB, SQL
- Programming: Core Java, Angular, ReactJS,
- Deployment/Project Management: Concepts of Waterfall, Agile, Scrum, DevOps
Qualification:
- Graduation in Information Technology/Computer Science
- Certifications (MUST HAVE): ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any 2 of ServiceNow Certified Implementation Specialist (CIS – DISCO/EM/SM/HAM/SAM). CIS certifications like CIS – DISCO/CIS – EM/CIS – HAM/CIS – SM/CIS – SAM/CIS-CPG.
- Certifications (Good to have): ServiceNow Certified Application Specialist (CAS - PA), ServiceNow Certified Implementation Specialist (CIS – ITSM/ CPG/APM)
- Working experience with Fortune Customers