Senior Business Analyst

6 days ago

Bengaluru, Karnataka, India Neutrinos Full time

Company Description

Neutrinos enables financial service and insurance enterprises to quickly turn ideas into business outcomes with our AI-powered hyper-automation platform, a library of purpose-built low-code solutions, and deep industry expertise. Enterprises globally rely on Neutrinos' platform to re-imagine, develop, and deploy complex, process-driven, and customer-engaging business applications. We currently work with 30+ leading enterprises over multi-year engagements across the globe as their long-term strategic partner across various use cases.

Role Description

This is a full-time on-site role for a Senior Business Analyst - Life Insurance at Neutrinos in Bengaluru. The Senior Business Analyst will be responsible for analyzing business processes, gathering and documenting business requirements, and communicating effectively with stakeholders. They will play a key role in improving operational efficiency and driving business outcomes in the life insurance domain.

Key Responsibilities

  • Lead and manage the implementation of workflow systems for claims and new business processes within Life Insurance, leveraging the Neutrinos platform.
  • Collaborate with clients to gather and analyze business requirements, ensuring the effective use of the Neutrinos platform's Rules Engine for adjudication, underwriting, and other insurance workflows.
  • Work with core Policy Administration Systems such as Life400, Ingenium, and other Life Insurance platforms to deliver comprehensive solutions.
  • Ensure proper management and integration of scanned document processes, ensuring seamless workflows for digitized processes.
  • Conduct and oversee User Acceptance Testing (UAT) at customer locations, ensuring business requirements are fully met and systems perform as expected.
  • Provide ongoing support to life insurance clients, optimizing their use of the Neutrinos platform in claims, new business, adjudication, and underwriting processes.
  • Frequently travel to Southeast Asia and the Middle East to support project and client needs.
  • Communicate effectively with both technical and non-technical stakeholders to ensure alignment and smooth implementation.
  • Participate in continuous process improvement initiatives to enhance efficiency within life insurance operations.
  • Be adept at writing user stories, and using tools like JIRA.

Requirements

  • 6-10 years of experience as a Business Analyst, with specialization in Life Insurance claims handling, new business processes, and workflow systems.
  • Candiadates with Notice period of < 30 days preferred.
  • In-depth understanding of adjudication and underwriting processes within the insurance industry.
  • Proven experience working with Business Process Management (BPM) systems, Rules Engines and familiarity with core Policy Administration Systems such as Life400 or Ingenium or similar.
  • Strong knowledge of the Neutrinos platform, particularly its Rules Engine, with the ability to implement rules-based insurance solutions.
  • Experience working with scanned document processes and document management systems.
  • Excellent communication skills, with the ability to collaborate with diverse teams and stakeholders.
  • Proven experience managing UAT at customer sites.
  • Willingness to travel frequently to Southeast Asia and the Middle East for project and client support.
  • Certifications such as LOMA, CFP, AAMAI or equivalent is preferred.

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