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Executive MICE
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FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
FCM India is an Equal Opportunity Employer committed to celebrating and rewarding the success of our talented team members. We thrive in a collaborative environment where teamwork, trust, and mutual respect are paramount. As a recognized leader in the industry, we believe our success is driven by the success of our people.
Key Duties & Responsibilities:
- Event Management: Plan, coordinate, and execute MICE (Meetings, Incentives, Conferences, and Exhibitions) events, ensuring smooth operations and high client satisfaction.
- Client Engagement: Develop and maintain strong relationships with clients, addressing their needs and providing exceptional service.
- Sales Strategy: Contribute to the development of sales strategies and promotional activities for MICE services.
- Logistics Coordination: Oversee all event logistics, including venue selection, travel arrangements, and on-site management.
- Problem Resolution: Handle escalations, conflicts, and client concerns effectively, ensuring timely and satisfactory resolution.
Core Competencies:
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to build relationships and foster a positive work environment
- Exceptional time management and organizational abilities, including multitasking and prioritizing tasks
- Highly organized with the capacity to work well under pressure
- Keen attention to detail
- Effective negotiation skills
- Proven ability to manage conflicts and escalate issues appropriately
- Strong people management skills
Functional Competencies:
- Comprehensive knowledge of international and domestic MICE products
- Strong analytical and business acumen
- Proficient in MS Office (Excel, Word, PowerPoint)
- Skilled in delivering compelling presentations
We’d Love to Hear from You If You Have:
- A passion for delivering outstanding events and client experiences
- Proven experience in MICE operations and sales
- A proactive and driven attitude with a commitment to excellence
- The ability to thrive in a fast-paced, dynamic environment
Join us at FCM India and be part of a team that values your contributions and supports your career growth
Apply Now