Support Operations Specialist for AI Product | Remote | UK timings | Multiple positions
4 days ago
Multiple Positions • Remote • Full-TimeCompany: GoZupees (Project Atlas – Agentic AI)Location: Remote (Preference: Gurgaon / NCR)About GoZupeesGoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support.Role OverviewWe’re hiring Support Operations Specialists to manage email and chat support for UK-based clients. You’ll ensure timely, accurate, and empathetic responses while maintaining ticket hygiene and following escalation protocols.Key Responsibilities • Respond to customer queries via email and chat within SLAs. • Log, categorize, and close tickets with accuracy and clarity. • Troubleshoot first-level issues with AI agent setup or usage. • Escalate complex cases with full context and documentation. • Identify recurring issues and update FAQs or SOPs. • Meet key performance metrics like First Response Time and CSAT.What You’ll Bring • 3+ years of experience in email/chat-based support or support operations. • Excellent written English with a professional, neutral tone. • Familiarity with tools like Zoho Desk, Freshdesk, or Zendesk. • Strong ownership, attention to detail, and calm problem-solving approach. • Awareness of data privacy and basic GDPR principles.Preferred Experience • Prior exposure to SaaS or AI product support. • Experience serving UK, US or European clients. • Process-driven and strong in documentation.What We Offer • Remote-first role (Preference: Gurgaon/NCR). • Comprehensive AI product training as part of onboarding. • Opportunity to work on a fast-growing AI product with global reach. • Clear progression to L2, QA, or Client Success roles.How to ApplyApply directly on LinkedIn or send your CV to careers@gozupees.com with the subject line: Application – Support Operations Specialist
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India GoZupees — Building AI Agents for Tomorrow Full timeMultiple Positions • Remote • Full-Time Company : GoZupees (Project Atlas – Agentic AI) Location : Remote (Preference: Gurgaon / NCR) About GoZupees GoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support. Role Overview We’re hiring Support Operations...
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India GoZupees — Building AI Agents for Tomorrow Full timeMultiple Positions • Remote • Full-Time Company: GoZupees (Project Atlas – Agentic AI) Location: Remote (Preference: Gurgaon / NCR) About GoZupees GoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support. Role Overview We’re hiring Support Operations...
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India GoZupees — Building AI Agents for Tomorrow Full timeMultiple Positions • Remote • Full-TimeCompany: GoZupees (Project Atlas – Agentic AI)Location: Remote (Preference: Gurgaon / NCR)About GoZupeesGoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support.Role OverviewWhat You’ll DoSource and close candidates for...
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India GoZupees — Building AI Agents for Tomorrow Full timeMultiple Positions • Remote • Full-Time Company: GoZupees (Project Atlas – Agentic AI) Location: Remote (Preference: Gurgaon / NCR) About GoZupees GoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support. Role Overview What You’ll Do - Source and close...
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India GoZupees — Building AI Agents for Tomorrow Full timeMultiple Positions • Remote • Full-Time Company: GoZupees (Project Atlas – Agentic AI) Location: Remote (Preference: Gurgaon / NCR) About GoZupees GoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support. Role Overview Join the Founder’s Office at GoZupees,...
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India GoZupees — Building AI Agents for Tomorrow Full timeCompany Description GoZupees builds real-time AI products for clients across Europe and US. React.js Developer (Multiple Openings | Fulltime | Remote) Location: Noida Type: Full-time | Remote Industry: AI Product Company About the role Own user-facing web modules written in React. Ship fast, pixel-perfect features and keep performance smooth on every device....
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India GoZupees — Building AI Agents for Tomorrow Full timeCompany DescriptionGoZupees builds real-time AI products for clients across Europe and US. React.js Developer (Multiple Openings | Fulltime | Remote)📍 Location: Noida 💼 Type: Full-time | RemoteIndustry: AI Product CompanyAbout the roleOwn user-facing web modules written in React. Ship fast, pixel-perfect features and keep performance smooth on every...
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India GoZupees — Building AI Agents for Tomorrow Full timeCompany Description GoZupees builds real-time AI products for clients across Europe and US. React.js Developer (Multiple Openings | Fulltime | Remote) 📍 Location: Noida 💼 Type: Full-time | Remote Industry: AI Product Company About the role Own user-facing web modules written in React. Ship fast, pixel-perfect features and keep performance smooth on...
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Client Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad Scry AI Full timePosition: Client Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftCompany DescriptionScry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and...
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▷ Apply Now! Customer Support Specialist
3 days ago
Pune, India Scry AI Full timeJob Description Position: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and...
