Director of Operations
1 day ago
- Ensures end to end smooth running of First mile and last mile logistics operations for the zone/area
- Responsible for all the SLA’s & TAT adherence committed to various clients/customers
- Handles the continuous improvement projects w.r.t., cost service and employee productivity
- Network level planning RCA and CAPA: Identifying problems- Using data and information carrying out analysis - Action plan - Implementation – Following up and monitoring action plan
- NSL application and their importance
- Unit ergonomics for managers/ new joiners and there training needs for overall development
- Visit all centers of AOR - Increase overall worker/business partner pool; other worker groups at SCs Technology/Innovation/Process simplification
- Champion the design and implementation of equipment at the Last Mile and within SCs to reduce effort for staff/off rolls
- Achieve SC On roll CPK targets for loads handled from SCs
- Achieve Own Vehicle Utilization targets at PAN India Level Achieve SC Incentre productivity, Improve space throughput of SC network
- Close coordination with fleet team & Business partners to enforce capacity plan
- Identify Issues / Risk Matrix, and raise “alerts” / “flags” as-and-when required and drive for closure
- Arrange meetings with cross functional teams and resolve the issues on time
- Assist the Director Operations in developing communications protocols, processes, workflows & improvise same and implement, in coordination with other ground team members.
- Monitoring security parameters across region and ensures no unlawful activity occurs
Person Specifications- Skillsets/Education:
• Educational Background - MBA (Premier college) with 3-4 years of experience / B.Tech. (Premier College) - 7-10 years of experience
•Functional Skills - Vendor Management, Project Management (Any relevant certification will be added advantage)
• Experience - 7-10 years. Relevant exp in Logistics/ Manufacturing industry Experience in Line haul Scheduling and experience working with a 3PL providers & carriers
• Behavioral Skills - Good communication and analytical skills Excellent customer service skills in the areas of problem-solving, task
prioritization and follow-up.
• Ability to work well in a team environment.
• Collaborate with internal and external resources in order to gain credibility with senior management.
**Looking for Marathi speaking individuals only**
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