ServiceNow Developer(Contract- Pune/Bangalore/Noida/Gurgaon)

3 weeks ago


India DigiHelic Solutions Pvt. Ltd. Full time

Experience- 6+ yrs

Location- Pune/ Bangalore/ Noida/ Gurgaon-Hybrid mode

JJOB Description

Able to perform ServiceNow System Administration tasks

Familiar with the latest ServiceNow release features and capabilities

Lead release upgrade

Workflow Orchestration

Design, develop and configure out of the box workflows, forms, scripts and create / maintain custom objects to meet business requirements using Agile methodologies

Rapidly proto

inistration, version upgrades, performance issues for ServiceNow application.

Serve as technical expert of ServiceNow platform

Enhance data integrity through effective design, maintenance and security practices.

Deliver detailed TDD (Technical Design Document) for all the solutions worked on.

Additional Duties & Responsibilities

Work cross-functionally to integrate ServiceNow with key business applications such as Tableau, Veeva (based on Salesforce platform), etc.

Some exposure to Agile methodologies (Scrum, Kanban)

Expertise in Javascript, XML, Webservices

Knowledge in Ajax, CSS, Jelly, Angular JS, Bootstrap, jQuery is a big plus

Strong documentation and communication skills

Strong creative problem-solving skills

Desired Qualifications

Certification in ServiceNow Administration and / or ServiceNow Certified Application Developer

Working knowledge of ServiceNow CSM, ITSM, ITOM, ITBM modules

Thorough understanding of Customer support/ITIL/ITSM processe

type new solutions based on user requirements

Collaborate with team members, to understand the requirements and design solutions by following the industry best practices

Build test scripts and perform unit testing for various business case scenarios, and support User Acceptance tests and implementation on production.

Integrate ServiceNow with other on-premise and cloud Applications if needed

Integrate other client ServiceNow instances with internal instance

Actively collaborates with other teammates to perform code reviews, discuss new developments and projects.

Support, develop and configure ServiceNow for Customer Service Portal, Incident, Problem, Change management, Asset Management, Configuration Management and Service Catalog.

Ensure proper maintenance.



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