Business Analyst | D2C/Retail Domain

2 weeks ago

Mumbai Metropolitan Region, India Fornax Full time

Who is this for


If solving business challenges drives you. This is the place to be. Fornax is a team of cross-functional individuals who solve critial business challenges using core concept of analytics, critial thinking.


We are seeking a skilled Business Analyst who has worked with a D2C/E-commerce brand in India. The ideal candidate will possess a strong blend of functional and technical expertise, particularly in Google Analytics, Google Ads, Facebook Ads, Amazon Ads. Good understanding of the entire D2C / E-Commerce marketing value chain. 


Key Responsibilities:


  • Analyze and interpret e-commerce data to identify trends, opportunities, and areas for improvement.
  • Design creative data solutions by understanding the D2C /DTC value chain. 
  • Analyse business needs of stakeholders and customers.
  • Collaborte with internal and external teams to determine the project scope and vision
  • Gather Customer requirements via workshop questionnaires, surveys, site visit, Workflow storyboards, use cases and scenario mappings.
  • Study and create detailed comparisions solution architectures for deployment.
  • Monitor and control the execution of the project
  • Conduct and monitor extensive customer research done on brands.
  • Translate Business Requirements into functional requirements
  • Create process models, BPMN diagrams to provide end to visbility of the solution to Business and dev teams.
  • Communicate progress, issues, development to client teams. verbally or through written documentation.
  • Create extensive project scope documentations to keep project and client teams on the same page.
  • Develop and improve existing templates for capturing customer requirements.
  • Collaborate with cross-functional teams to integrate analytics insights into the client’s operational processes.



Key Skills

  • Exceptional Analytical and Problem-Solving Abilities: Demonstrated excellence in analytical reasoning, including a keen ability to analyze complex situations and data, leading to creative solutions and successful problem resolution.
  • Great Overround understanding of E-commerce and D2C sector in India. Prior experience in working with a D2C brand or directly working on agency end with D2C brand
  • Bachelor’s degree in Analytics, Statistics, Computer Science, Engineering, or a related field.
  • Minimum of 3 years of experience in analytics, data science, or a related consulting role.
  • Proficient in data analysis tools and programming languages such as SQL, Python, R, or SAS.
  • Strong problem-solving skills and the ability to work with complex datasets.
  • Excellent communication and interpersonal skills to effectively convey insights to non-technical stakeholders.
  • Experience in managing projects and leading teams is highly advantageous.


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