Associate Program Manager

2 weeks ago


Bengaluru, Karnataka, India GoodScore Full time

Company Overview:

GoodScore is a leading credit score management app that empowers over 5 million Indians to build their credit score to 750+. We are one of the youngest apps in the top 20 finance apps in India.

Powered by RBI-authorized credit bureaus Experian and CRIF High Mark, GoodScore provides comprehensive credit monitoring and improvement solutions. Our app delivers personalized credit insights through detailed video analysis and step-by-step improvement plans. Users can regularly check their credit scores, access detailed reports, and receive expert guidance on managing their credit health. With GoodScore, users can conveniently track all loan and credit accounts in one place, set payment reminders for bills and EMIs, and maintain control over their credit health. A strong credit score through GoodScore opens doors to loan and credit card opportunities from India's top financial institutions.

Based in Bengaluru, GoodScore is committed to financial education and empowerment, helping Indians achieve greater economic freedom through improved credit health.

Role Description:

We are looking for a highly motivated Associate Program Manager to drive operational efficiency and strategic execution for our internal business processes. In this role, you will work closely with cross-functional teams to manage and optimize programs, ensuring seamless execution and continuous improvement. If you have 1-3 years of experience in program management and operations within a B2C company, preferably e-commerce, and a graduate degree from a tier-1 engineering college, we'd love to hear from you

Key Responsibilities

  • Program Execution & Optimization: Manage and optimize internal business operations, ensuring alignment with strategic goals.
  • Cross-functional Collaboration: Work with product, operations, and business teams to drive efficiency and streamline processes.
  • Data-driven Decision Making: Leverage analytics and KPIs to monitor performance, identify bottlenecks, and implement improvements.
  • Process Automation & Standardization: Identify automation opportunities to enhance productivity and operational excellence.
  • Stakeholder Management: Coordinate with internal teams to ensure timely project execution and issue resolution.

Requirements

  • Education: Graduate degree from a tier-1 engineering college (IITs, BITS, NITs, etc.).
  • Experience: 1-3 years in program management & operations in a B2C company, preferably e-commerce.
  • Analytical & Problem-Solving Skills: Strong ability to interpret data, generate insights, and drive data-backed decisions.
  • Execution & Process Improvement: Hands-on experience in managing operational workflows and improving efficiency.
  • Technical & Tools Proficiency: Familiarity with SQL, Excel, dashboards, and project management tools is a plus.

Why Join Us?

  • Opportunity to lead and scale a cutting-edge technology platform.
  • Work with a highly talented and dynamic team.
  • Competitive compensation and benefits.
  • A culture of innovation, ownership, and continuous learning.


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