Quality Assurance Manager

2 weeks ago

Noida, Uttar Pradesh, India Infopro Learning, Inc Full time

We are seeking an experienced and strategic Quality Assurance Manager with a proven

track record of leading Quality Assurance departments to deliver high-quality software

products in the eLearning domain. Possesses strong leadership skills, strategic planning

abilities, and a commitment to fostering a culture of continuous improvement. As a QA

Manager, adept at mentoring team members, developing QA strategies, managing

resources effectively, and driving innovation in QA processes to ensure organizational

success.

This role requires employees to work on-site at our Noida office. Candidates must be

able and willing to commute to the office as part of their regular work schedule.

Key responsibilities include:

Resource Management:


• Allocate resources effectively to meet project timelines and objectives.

Stakeholder Management:


• Build and maintain relationships with stakeholders across the organization.


• Communicate QA initiatives, progress, and outcomes to senior management.

Budgeting and Cost Management:


• Manage the QA budget effectively, ensuring optimal resource utilization.


• Identify cost-saving opportunities without compromising quality.

Vendor Management for QA Tools and Services:


• Evaluate and manage relationships with vendors providing QA tools and services

tailored to the eLearning domain.


• Ensure compatibility and integration of QA tools with eLearning platforms and

workflows.

Data Analysis:

Analyze QA data, identify trends, create insights, and make data-driven decisions.

Continuous Improvement:

Drive a culture of continuous improvement within the QA department.

Implement industry best practices and innovative approaches to QA.

Job requirements:

Core Competencies


• Strategic Thinking: Capacity to develop long-term QA strategies aligned with

organizational objectives, anticipating future challenges and opportunities.


• Communication: Excellent verbal and written communication skills to effectively

convey QA initiatives, progress, and outcomes to stakeholders at all levels of the

organization.


• Problem-Solving: Strong analytical and problem-solving skills to identify root

causes of issues, develop solutions, and drive process improvements.


• Collaboration: Proven ability to collaborate with cross-functional teams to ensure

QA requirements are understood and integrated into product development

processes.


• Adaptability: Flexibility to adapt to changing priorities, technologies, and business

environments while maintaining a focus on quality and continuous improvement.


• Financial Acumen: Understanding of budgeting and cost management principles to

effectively manage QA resources and identify cost-saving opportunities.

Qualifications


• Bachelor's degree in Computer Science, Information Technology, or related field.


• Professional certifications such as Certified Manager of Quality/Organizational

Excellence (CMQ/OE), QMS certification, or Six Sigma Black Belt would be

advantageous.

Skills


• Testing Methodologies: In-depth knowledge of various testing methodologies and

understanding how to apply these methodologies effectively in an AI-driven

environment is essential.


• Automation Skills: Experience with test automation tools and frameworks is

essential for efficiently testing AI systems.


• Data Analytics: Strong ability to analyze data from various sources to derive

meaningful insights and inform QA strategies. Proficiency in statistical analysis,

data visualization, and data interpretation is essential.

Required Language: English

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