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Microsoft Dynamics CRM Technical
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Key Responsibilities
• Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the business organizational process • Balance business users requests and requirements with technical constraints
• Building and configuring CRM forms, views, dashboards, workflows
• Building plugins, Solution deployments, debugging etc
• Design & Develop D365 CDS PowerApps model, automating business processes with Microsoft Flow
• Design & Develop Azure Data Factory pipelines and flows
• Developing reports using FetchXML • Working with internal support members to resolve technical issues with servers and other related technologies to the internal CRM system
• Maintain code repository and working knowledge of GitHub for source control
• Effectively utilize SDK for administration of CRM system
• Support of the application including fixing application issues
Education Requirements and Experience:
• Bachelor's Degree in Computer Science or a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university
• Strong verbal and written communications especially related to articulating technical specifications
• 8-10 years of recent experience with Microsoft Dynamics 365 CE/CRM projects
• Experience in customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server including plugins, scripting and form creation
• Experience working on Azure Data Factory, Azure SSIS, Azure deployment pipelines, Github etc
• Experience with CRM API, REST/ODATA and SOAP endpoints
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, source control and CRM SDK
• Other ETL technologies using Scribe Online, Microsoft Azure data factory
Desired Skills:
• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
• Familiarity with Data Export Service and Azure SQL
• Microsoft Certifications on Dynamics 365 CE
• A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation, open minded to new ideas, approaches, and technologies
• A data and fact-driven decision maker, with an ability to make quick decisions under uncertainty when necessary; able to quickly learn new technologies, tools, and organizational structures/strategies
• Understanding of current industry standard best practices regarding integration, architecture, tools, and processes
• A self-starter that is naturally inquisitive, requiring only small pieces to the puzzle, across many technologies – new and legacy
• Excellent written and verbal communication, presentation, and analytical skills, including the ability effectively communicate complex technical concepts and designs to a broad range of people